Details
Reference number
476392
Salary
£28,365 A Civil Service Pension with an employer contribution of 28.97% GBP
Job grade
Administrative Officer### Contract type
Permanent### Business area
CO - Government People Group (GPG)### Type of role
Administration / Corporate Support### Working pattern
Flexible working, Full-time, Job share, Part-time### Number of jobs available
1 Contents
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information Location
Glasgow, Scotland, G2 8HSAbout the job
Job summary
Future Civil Service, Government Skills, Pensions and Operations
This is the strategic and functional centre for the Government People Function and human resources (HR) in the Civil Service.
We enable and improve the delivery of recruitment, training, workplace policy, HR strategy and management excellence to over half a million civil servants.
From recruitment to retirement, the Business Unit is at the forefront of working with ministers and departments to ensure the Civil Service is equipped to deliver for UK citizens. Some of our work includes:
- Leading on cross-government HR strategy, organisation design and workforce planning.
- Procuring and delivering training and development schemes for the Civil Service.
- Delivering recruitment services, guidance and expertise to departments.
- Coordinating and advising departments on pay, pensions and employee policy.
- Setting standards and guidance for line managers and senior civil servants.
- Coordinating the implementation of the Shared Services Strategy for Government.
- Enhancing employee experience to promote an engaged workforce and culture of performance excellence.
Civil Service People Plan 2024-27
A shared aim of all civil servants working in the Government People Function is to support the delivery of the Civil Service People Plan 2024-2027.
The People Plan outlines five People Priorities for the Civil Service, alongside 45 commitments to address our most pressing and immediate people challenges. Departmental plans and strategies also align with and contribute towards the People Plan.
Job description
- We are looking for an enthusiastic and capable individual, with competent IT skills who can undertake administration tasks effectively.
- The role will support the administration duties of both the Civil Service & Royal Mail Pensions casework team.
- The majority of the tasks for this role are carried out using shared mailboxes and a case management system.
- Provide a high quality administration service to the team including managing the incoming and outgoing casework.
- Prepare, collate and maintain records on the case management system, respecting the confidential nature of the data and information involved, reflecting General Data Protection Regulations and Cabinet Office's data handling protocols and guidance.
- Making contact with and maintaining relationships with stakeholders. Proof reading and sensibility checking of correspondence, logging and sending back to stakeholders.
Person specification
Essential Skills Required
- Confident IT skills, including experience of spreadsheets (this will be tested at interview)
- Confident personality able to liaise with stakeholders at all levels
- Accurate keyboard skills with an eye for detail
- Good at using initiative and working unsupervised
Desirable skills
- Knowledge of pensions would help but not essential
Additional information:
Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
- Working Together Benefits
Alongside your salary of £28,365, Cabinet Office contributes £8,217 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .* Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30. Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.Application process
As part of the application process, you will be asked to complete a CV and Personal Statement. Further details about what this will entail are listed on the application form.
Your Personal Statement (no more than 500 words) should explain how you consider your personal skills, qualities, and experience providing evidence of your suitability for this role. Please make particular reference to the key responsibilities, attributes, and essential experience outlined in the Person Specification.
Should a large number of applications be received, an initial sift may be undertaken using your Personal Statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Selection process
Interview process will consist of an online/virtual panel who will ask behaviour and strength based questions. The behaviours will be Communicating & Influencing, Delivering at Pace, Making Effective Decisions and Working together.
There will also be a separate, bespoke test this will consist of an information pack relating to a complaint which you will be asked to log on a system/spreadsheet. The test will be scheduled separately to the panel interview and further details will be provided to candidates who progress to the interview stage.
Expected timeline (subject to change)
Expected sift date week commencing 7th September
Expected interview date/s week commencing 17th September
Interview location - Virtual
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via Cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants are expected to join on the minimum of the pay band.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Feedback
Feedback will only be provided if you attend an interview or assessment.### Security
Successful candidates must undergo a basic (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.### Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.### Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.### Contact point for applicants
Job contact :
- Name : Lorna Wilson
- Email : lorna.wilson@cabinetoffice.gov.uk
Recruitment team
- Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk/.