Job Title: Academic Counselor Job Industry: Recruitment/ Staffing Location: Salt Lake, Sector 5, Kolkata
Job Summary
2COMS Consulting Pvt. Ltd. is hiring Academic Counselors for our team in Salt Lake, Kolkata. We are looking for enthusiastic and target-oriented candidates who are confident in communicating with students/candidates and are interested in tele calling, counseling, inside sales, and lead conversion.Freshers are welcome to apply. Candidates with 6 months or more experience in outbound telecalling, inside sales, customer support, education counseling, or sales will be preferred.
Key Responsibilities
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Handle inbound and outbound calls with prospective students/candidates.
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Understand candidate requirements and provide relevant information about courses and programs.
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Counsel candidates regarding suitable educational programs and career opportunities.
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Follow up with leads through calls, WhatsApp, and other communication channels.
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Convert qualified leads into enrollments/admissions.
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Achieve monthly calling, follow-up, and conversion targets.
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Maintain accurate candidate and lead information in the CRM.
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Coordinate with the internal team for enrollment and onboarding.
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Build and maintain professional relationships with students/candidates throughout the admission process.
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Ensure timely follow-up and effective lead management.
Requirements
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Freshers or Candidates with 6 months experience in outbound tele calling will be preferred.
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Experience in target-based calling, sales, or inside sales is an advantage.
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Excellent verbal communication and interpersonal skills.
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Confident in speaking with students and parents over the phone.
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Comfortable working with follow-ups and conversion targets.
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Positive attitude, willingness to learn, and ability to work in a target-driven environment.
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Candidates from Telecalling, Inside Sales, Education Counseling, Customer Support, BPO, or Sales backgrounds can apply.
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