Job Description
1. Title of Job
Engineer, Professional Services
- Description of Overall Responsibilities
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Conducts security assessments for primary customers of the company, and designs security systems and processes.
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Builds, maintains, and upgrades security technology, such as log analysis, endpoint security, network security and so on, for the safe use of computer networks and the transmission and retrieval of information.
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Plans, coordinates, and implements the sales of new products and services in areas such as cyber security with Sales & Marketing Departments
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Performs installation and troubleshooting at site. (Required business trip.)
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Composes and issue work records and project records of installation and configuration for each customer.
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Reports the status of each project and troubleshooting progress to your team/project leader.
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Reports and archive actual solutions and countermeasures of troubleshooting for future reference.
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Controls project management for both pre-sales and post-sales.
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Controls projects, vendors and subcontractors for delivery and completion of projects on time.
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Performs product research and market trend analysis as requested by your team leader and verifies new technologies.
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Prepares written presentations, proposal and/or reports as requested by your team leader and performs presentation to customers.
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Prepares operations and procedures manuals in operating more efficiently and effectively.
< Technical Qualifications > Maintain the following latest standards of technologies to provide appropriate IT and Security solutions to meet the customer's requirement.
Must be native level in Japanese, Fluent in English.
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Microsoft, Citirx, VMware and other major software vendor's product.
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Cisco, Fortinet, Palo Alto and other major network vendor's devices.
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Unix/Linux, Windows server operation and maintenance.
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Security software and solutions for servers and PCs.
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Security Tools such as SASE, EDR, Vulnerability check and so on.
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Local and Wide Area Network technologies.
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Virtualization and storage technologies.
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Managed Service Provider (MSP), Managed Security Service Provider (MSSP) Operation
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Secure configuration guidelines such as CIS Benchmark, etc.
3. Reporting
This position reports to Manager, department of Professional Services. Others will be designated by President & CEO if necessary.
Originally posted on Himalayas
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