Job Title: Operations Executive
Key Responsibilities:
- Manage office assistants to ensure timely trolley deliveries and the collection of cash/checks from clinics and patients’ homes, ensuring proper bank deposits.
- Provide immediate support to 20+ clinics for all operational issues.
- Coordinate with multiple vendors to ensure smooth service delivery.
- Work closely with internal teams (IT, vendor services, payments, etc.) to resolve clinic-related issues.
- Verify and validate vendor bills, negotiate pricing when necessary, and coordinate with the finance team for timely payments.
- Collect and review travel reimbursement claims for doctors and staff for accuracy before submission.
- Liaise with landlords regarding clinic issues, monitor lease agreements, and coordinate renewals.
- Ensure timely biomedical waste (BMW) and general waste pickups, and manage service agreements.
- Manage the timely payment of electricity and internet bills from Finance team.
- Regularly update clinical teams on the status of issue resolutions.
- Monitor clinic opening/closing times and ensure End-of-Day (EOD) reports are submitted.
- Monitor CCTV systems daily for compliance and proper functioning.
- Identify and negotiate with new local vendors for infrastructure or medical requirements.
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