AccorHotelListing closed

Guest Service Agent - Casual

Melbourne, Melbourne RegionOn-siteIndividual contributorFound Jun 12
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guest servicereservationspmscommunicationhospitalitytelephone etiquette

Job Description Your responsibilities will include: Providing a unique and personalized experience for each guest at our hotel by creating connections and using creative ways to exceed guest expectations. Assisting with reservations booking requests or enquiries via phone or email and ensuring guest details are accurately recorded in the PMS system Taking and directing all incoming calls Sharing information about the hotel and the local area with our guests Assisting guests with luggage Maintai…

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AccorHotelGuest Service Agent - Casual
Apply to this job