Main Duties and Responsibilities
- Building, developing, and maintaining strong professional relationships with clients and partners via phone, email, and social networks
- Converting leads into active trading clients through effective communication and follow-up
- Supporting clients throughout the onboarding process, including account opening, verification, and platform setup
- Helping clients understand the Company’s products, services, and ongoing promotions
- Promoting the Company’s products and services in order to achieve monthly targets and KPIs
- Maintaining a high level of contact with both new and existing clients to ensure strong engagement and retention
- Providing assistance with platform navigation, trading-related queries, and general account support
- Researching, initiating, and developing relationships with Introducing Brokers (IBs), affiliates, and partner networks
- Providing training and guidance to partners on Company products, trading platforms, and systems
- Informing clients and partners about new products, promotions, and company updates
- Providing live support to clients and ensuring timely resolution of queries
- Liaising with relevant departments to resolve client issues and escalate complaints when necessary
- Following up consistently on client and partner requests to ensure high service quality
- Identifying new business development opportunities to support company growth
- Continuously improving conversion rates, client activity, and overall performance
- Taking initiative to support improvements within the Sales and Business Development processes
Key Attributes
- Fluency in the local language of the target market and a good command of English for internal communication are required
- Must have experience working with Introducing Brokers (IBs) or affiliates in the CFD industry and an established network of IBs. An existing IB network is a key requirement for this role.
- Proven experience in converting potential clients to depositors
- Proven experience of at least one years in the sales industry
- Self-motivated, willingness to drive client relationships independently
- Ability to work under pressure
- Leadership skills and able to perform as a team player
- Knowledge of KPIs and marketing techniques for event management
- Creative, innovative, and always thinking outside the box approach
What we offer
- Fully remote position with the flexibility to work from your country of residence
- An attractive remuneration package depending on your qualifications and experience
- 22 days annual leave
- Opportunities for professional growth
- A friendly atmosphere and to work with a professional team
- Full health care after the end of your probationary period
- Participation in the employee’s provident fund scheme upon completion of your probationary period
Pay: $2,500.00 - $3,000.00 per month
Language:
- English (Required)
- Thai (Required)
- Spanish (Required)
- Portuguese (Required)
Work Location: Remote
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