Ace Vision Financial Services
A 1207 , Urbtech trade centre
Sector 132, Noida
Ace Vision Financial Services is a leading Home Loan DSA and channel partner associated with multiple leading Banks and NBFCs including SBI, Canara Bank, PNB, HDFC Bank, ICICI Bank and others. With an annual home loan disbursement exceeding ₹400 Crore and a client base of 2,300+ customers, Ace Vision is committed to delivering seamless home financing solutions through technology, strong banking relationships and customer-centric service.
Position: Operations Head
Location: sector 132, Noida
Key Responsibilities
- Lead and manage the complete operations, Back office and CRM team
- Monitor productivity and discipline of 7-8 CRM, 2 Back Office Executives and 3-4 Field Coordinators.
- Ensure smooth processing of home loan files from login to disbursement.
- Drive daily follow-up mechanisms and maintain service quality standards.
- Track team KPIs, MIS reports and operational efficiency.
- Coordinate with banks, builders and channel partners for timely file processing.
- Implement process improvements and automation initiatives.
- Recruit, train and mentor team members.
Desired Skills
- Strong leadership and team management abilities.
- Excellent communication and problem-solving skills.
- Process-oriented with high attention to detail.
- Ability to handle pressure and meet timelines.
- Strong knowledge of CRM systems, Excel , Google sheet, office Automation and Tele CRM and operational reporting.
- Self-driven, disciplined and result-oriented mindset.
Preferred Experience
- 3-8 years of experience in Operations, Team Handling, Banking, Financial Services, Home Loans, Mortgage or CRM Operations.
- Home Loan experience is preferred but not mandatory.
What We Offer
- Leadership role with growth opportunities.
- Performance-based incentives.
- Dynamic and fast-growing work environment.
- Opportunity to build and lead a high-performing operations team.
Job Type: Full-time
Pay: ₹50,000.00 - ₹84,709.10 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Life insurance
- Paid time off
Work Location: In person
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