AetherCoreActive opening

Remote Dutch-Speaking Customer Care Specialist (E-commerce)

Remote (Portugal)Remote (region-locked)Individual contributorFound today
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dutchenglishcustomer servicee-commerceproblem solvingcommunication

Spreek je Nederlands?

Are you passionate about delivering outstanding customer service? Join our international team and support one of the leading e-commerce platforms in the Netherlands!

As a Customer Service Representative, you will assist customers with inquiries related to orders, deliveries, payments, and returns. You will also provide product information and support external sellers, ensuring a seamless shopping experience.

Responsibilities:

  • Respond to customer inquiries via phone and email.

  • Assist with troubleshooting order-related issues.

  • Provide detailed product and service information.

  • Escalate complex cases to the appropriate department.

Who We're Looking For:

  • Fluent in Dutch (C1 level) and proficient in English (B2 level).

  • Excellent communication and problem-solving skills.

  • Customer-focused mindset with attention to detail.

  • EU nationality or valid work permit for Portugal.

Ready to start your next adventure in Portugal? Apply today!

Originally posted on Himalayas

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AetherCoreRemote Dutch-Speaking Customer Care Specialist (E-commerce)
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