We are seeking a Social Media Team Lead to provide strategic leadership and subject matter expertise for our Organic Social team. This role is responsible for overseeing content production, ensuring quality and timely delivery, coaching and developing team members, and serving as a key client-facing partner. The ideal candidate combines strong social media strategy expertise with hands-on leadership experience and the ability to confidently engage clients through onboarding sessions, creative reviews, and performance discussions.
What You'll Do
- Lead, mentor, and develop a team of Social Media Associates to deliver high-quality organic social media campaigns.
- Oversee the end-to-end content production process, including creative decks, content calendars, content reviews, and final delivery.
- Ensure adherence to quality standards, client requirements, and service level agreements (SLAs).
- Collaborate with Operations Managers and cross-functional teams to optimize workflows, processes, and team performance.
- Conduct content, creative, and strategic reviews to ensure brand alignment and campaign effectiveness.
- Facilitate client onboarding calls, creative deck presentations, status meetings, and strategic discussions.
- Analyze campaign performance, provide actionable recommendations, and identify opportunities for continuous improvement.
What We're Looking For
- Bachelor's degree in Marketing, Communications, Journalism, Mass Communication, or a related field.
- At least 3 years of experience leading a team of social media, content, copywriting, or digital marketing professionals.
- Strong expertise in organic social media strategy, content planning, audience engagement, and brand storytelling.
- Experience managing content calendars, creative reviews, and social media production workflows.
- Proven ability to communicate and present confidently to clients and stakeholders.
- Strong coaching, mentoring, and performance management skills.
- Proficiency in Google Workspace, Microsoft Office, and social media management tools.
- Amenable to working night shifts and Philippine holidays.
Join our team, and enjoy these benefits:
- Access to Ayala perks and benefits
- Remote set-up and provided with complete work tools
- Work-from-home Allowance
- Healthcare Insurance (HMO) coverage on day 1
- Access to mental health and wellness program
- Life and Accident Insurance on day 1
- Convertible leave credits
Job Types: Full-time, Permanent
Pay: Php45,000.00 - Php50,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Work from home
Application Question(s):
- Are you willing to work on a permanent night shift schedule and during Philippine holidays if required?
- How many years of experience do you have in social media management, content creation, or digital marketing? Briefly describe your experience managing organic social media accounts. Include platforms handled, industries served, and key achievements.
- How many years of people management or team leadership experience do you have? Briefly describe the team(s) you managed and your responsibilities.
- Have you worked directly with clients or external stakeholders? Briefly describe your experience with onboarding calls, strategy presentations, creative reviews, or campaign recommendations.
- How much is your current/recent salary?
- How much is your expected salary?
Work Location: Remote
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