Assistant Supply Chain Manager

About the role

**Job Description**

**Assistant Manager – Supply Chain, Inventory, Warehouse \& Logistics Operations**

*(Healthcare / Dermatology / Aesthetic Industry)*

**Company:** Ageless Group of Companies (ACPL, EDPL, ARPL, HLYWD MD, Ageless Institute, CliniNeo, ETERNO, etc.) **Location:** Mumbai – Head Office (Versova) **Reporting To:** Group COO **Team Size:** 2–3 SCM Executives **Experience:** 5–10 Years (Healthcare / Aesthetic / Medical Devices preferred) **Education:** Graduate in Supply Chain / Operations / Business Administration **CTC:** ₹50,000 – ₹60,000 per month \+ KPI\-Linked Incentives (up to 15%, Quarterly) **Working Days:** Monday to Saturday \| 10:00 AM – 7:00 PM

**Role Overview**

**Assistant Manager Supply Chain, Inventory, Warehouse \& Logistics Operations**

*(Healthcare / Dermatology / Aesthetic Industry)*

**Company:** Ageless Group of Companies (ACPL, EDPL, ARPL, HLYWD MD, Ageless Institute, CliniNeo, ETERNO, etc.) **Location:** Mumbai Head Office (Versova) **Reporting To:** Group COO **Team Size:** 23 SCM Executives **Experience:** 510 Years (Healthcare / Aesthetic / Medical Devices preferred)

**Role Overview**

The **Assistant Manager Supply Chain** will be responsible for managing **end\-to\-end supply chain operations**, ensuring smooth order processing, stock availability, and efficient coordination between internal teams, clients, and logistics partners.

The role includes managing **warehouse operations, logistics and courier management, stockiest coordination, B2B sales team coordination, and B2B and B2C client co\-ordination order execution**. The position will also handle **Purchase Order (PO) and Proforma Invoice (PI) creation, import shipment coordination, CHA customs clearance co\-ordination with agency, and execution of all online and offline orders**.

This is a **hands\-on operational role**, responsible for **day\-to\-day supply chain management, maintaining stock flow, coordinating dispatches, and supervising the team to ensure smooth operations across warehouses, clinics, and distribution partners.**

**Key Responsibilities**

**1\. Day\-to\-Day Supply Chain Operations**

* Handle daily SCM operations across EDPL, HLYWD MD, CliniNeo, and group entities. * Monitor order flow from PO to delivery for B2B, clinics, stockists, and retail. * Track material movement, dispatch status, and delivery timelines. * Maintain **daily MIS** for inventory, dispatches, consumption, and pending orders.

**2\. Client PO, PI \& Aging Follow\-Up**

* Manage **PO creation, PI generation, confirmation, and closure**. * Follow up with clients on **PI approval, pending payments, and aging invoices**. * Ensure timely GRN closure and invoice reconciliation. * Coordinate closely with sales and accounts teams to avoid delays.

**3\. Inventory Planning, Re\-Ordering \& Control**

* Monitor inventory through ERP (Wondersoft / MS Dynamics / Business Central). * Define **minimum stock levels, reorder points, and safety stock**. * Track clinic\-wise, stockist\-wise, and warehouse\-wise consumption. * Proactively follow up on **re\-ordering with clients and stockists**. * Ensure **FIFO / FEFO compliance** and expiry control.

**4\. Warehouse Operations Management**

* Oversee complete warehouse operations: inward, outward, binning, storage. * Ensure stock accuracy through cycle counts and periodic reconciliation. * Maintain warehouse hygiene, safety, and SOP compliance. * Control damages, shortfalls, and discrepancies.

**5\. Logistics \& Courier Coordination**

* Coordinate daily dispatches for clinics, stockists, distributors, and retail orders. * Regular follow\-up with courier partners (DTDC, Bluedart, Delhivery, Shiprocket). * Track shipments, resolve delays, RTOs, damages, and disputes. * Optimize logistics cost and service efficiency.

**6\. Retail \& E\-Commerce Order Management**

* Manage daily retail order processing: picking, packing, dispatch. * Ensure portal inventory accuracy and real\-time stock sync. * Monitor cancellations, RTOs, customer complaints, and refunds. * Ensure SLA adherence for e\-commerce orders.

**7\. Stockist \& Distributor Coordination**

* Coordinate with stockists for replenishment, dispatch, and documentation. * Track stockist inventory, expiry, and reorder requirements. * Handle reconciliation of stock, billing, and pending issues. * Prepare and submit **weekly stockist MIS reports**.

**8\. Documentation \& Compliance**

* Prepare and verify GST invoices, E\-Way Bills, delivery challans, and packing lists. * Ensure correct documentation for inter\-company and external dispatches. * Maintain proper records for audits and internal reviews.

**9\. Team Management \& Process Discipline**

* Lead and manage a team of 2–3 SCM executives. * Allocate daily tasks and monitor execution. * Ensure SOP compliance, timelines, and accurate reporting. * Train team members and drive continuous improvement.

**Skills \& Competencies**

* Strong operational understanding of healthcare / aesthetic supply chains. * Expertise in inventory control, warehouse \& logistics management. * Excellent follow\-up, coordination, and vendor management skills. * Strong Excel \& MIS reporting capabilities. * Ability to manage high\-volume, multi\-entity operations. * Problem\-solving mindset with attention to detail. * **Accounting:** Tally ERP * **Tools:** Advanced Excel, Word, Outlook (Power BI preferred) * **Logistics:** Shiprocket, Delhivery, Bluedart * **E\-Commerce:** Amazon Seller Central, Shopify

**Languages**

* **English:** Mandatory * **Hindi / Marathi:** Preferred

Pay: ₹45,000\.00 \- ₹60,000\.00 per month

Work Location: In person