AI Automation Intern
Company: HextGen AI MedTech Private Limited
Location: Begumpet, Hyderabad (On-site/Hybrid)
Type: Internship (Full-time)
Qualification: Graduate
Duration: 4 to 5 Months
Reports to: Co-Founder / Technical Team
About HextGen
HextGen builds an AI-native Hospital and Clinic Management System (HMS/HIMS) used by 170+ hospitals across 15 Indian states. We're a fast-moving, bootstrapped healthcare SaaS company solving real operational problems for hospitals and clinics — from OPD/IPD workflows to pharmacy, lab, billing, and insurance/TPA processing.
Website: https://www.hextgen.com/
Role Overview
We're looking for an AI Automation Intern to eliminate manual bottlenecks across our hospital onboarding process, add intelligent automation layers to existing product features, and build an end-to-end insurance claims automation pipeline. This is a hands-on, build-and-ship role — you'll work directly with the founding team.
Key Responsibilities 1. Onboarding Blocker Automation
- Map out current manual steps and recurring blockers in hospital onboarding (data migration, configuration, staff setup, go-live checks)
- Design and build automation scripts/agents to remove or shrink these bottlenecks, supporting our sub-24-hour onboarding target
- Build monitoring/alerting so blockers are flagged before they delay a hospital's go-live
2. AI Layer for Existing Features
- Work with the product team to identify features that would benefit from an AI layer (e.g., smarter defaults, anomaly detection, auto-suggestions, summarization)
- Prototype and integrate AI capabilities using our existing stack (Gemini 2.5 Flash via Vertex AI)
- Evaluate outputs for accuracy and safety before handing off for production integration
3. Cross-Application Automation
- Automate drafting of business correspondence (emails, follow-ups, clarifications) using LLM-generated templates
- Build automated login and navigation flows for external web portals/applications (RPA/browser automation) to reduce manual, repetitive work
- Automate retrieval and logging of status/data from third-party portals into a centralized, queryable format
- Handle variability across different applications (logins, layouts, session/OTP flows) gracefully, with fallbacks for manual review
Required Skills
- Strong Python or Node.js programming fundamentals
- Familiarity with LLM APIs (OpenAI, Gemini, Anthropic) and prompt engineering
- Exposure to browser automation/RPA tools (Playwright, Selenium, Puppeteer, or similar)
- Basic understanding of REST APIs and working with databases (MongoDB preferred)
- Comfortable working with ambiguous, real-world processes and turning them into scripts/systems
Good to Have
- Experience with AWS or GCP (we run on both)
- Prior exposure to workflow/process automation in any domain
- Experience with OCR/document processing pipelines
- Familiarity with WhatsApp Business API or chatbot frameworks
What You'll Gain
- Direct ownership of automation systems used across 170+ live hospitals
- Mentorship from the founding team on both technical architecture and product thinking
- Exposure to the full stack: AI/LLM integration, RPA, backend systems, and healthcare domain workflows
- Potential for a full-time offer based on performance
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
- Are you willing to work from our office in Hyderabad for the duration of this internship?
- Have you built AI agents (not just RAG-based Q&A systems) — e.g., agents that take actions, call tools, or automate multi-step workflows? Please briefly describe one.
Education:
- Bachelor's (Required)
Work Location: In person
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