The People Coordinator will support People Partners with project-related initiatives and day-to-day operational tasks, contributing to the overall effectiveness and success of the People & Culture team. The role will play an important part in enhancing the employee lifecycle by supporting various People processes and ensuring a smooth employee experience.
We are looking for someone who is highly organized, structured and detail-oriented, with a proactive approach to supporting the team and improving processes.
Responsibilities:
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Supporting People Partners with operational and project work.
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Handling daily employee support through the support desk / ticketing system (Asana), ensuring every single employee receives the support they need regarding daily inquiries and issues (while monitoring SLA and KPI metrics to ensure response speed and quality).
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Assisting with employee lifecycle tasks, including pre-onboarding, onboarding support, engagement surveys and offboarding coordination.
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Supporting and improving internal operational processes.
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Managing relevant people operations tasks such as benefits and related coordinator work.
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Maintain and regularly update the internal knowledge base, ensuring company information, onboarding materials, policies, and employee FAQs are accurate and up to date.
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Contribute to cross-functional initiatives aligned with broader People & Culture goals.
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1–2 years of experience in a coordination, administrative or assistant role (preferably within Human Resources, People & Culture or People Operations).
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Fluent in English (C1 level).
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Excellent written and verbal communication skills.
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Excellent organizational skills, highly structured mindset, attention to detail and ability to manage deadlines without hiding delays.
Nice to have:
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Experience with ticketing systems (e.g., Asana).
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Familiarity with communication and document platforms (e.g., Slack, Google Workspace, Slite, Notion).
What we offer:
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USD compensation that values your expertise
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Work from anywhere: Fully remote to suit your lifestyle
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31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter
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Growth-focused environment: Access to learning resources and clear pathways for growth
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Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more
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A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together
Location: LATAM (selected countries only).