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Account Manager - Sales and Customer Success
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**Account Manager – Sales \& Client Success**
**Location:** Albuquerque, NM
**About Albuquerque City Lifestyle**
*Albuquerque City Lifestyle* is the premier luxury publication in New Mexico. We connect high\-end local businesses with affluent homeowners. Through hyper\-targeted, third\-party audited print advertising combined with co\-branded digital and social media campaigns, we help regional brands build prestige, trust, and long\-term customer relationships.
**Position Overview**
We are seeking a driven, relationship\-focused **Account Manager** to expand our client base and elevate the partner experience. You will be responsible for prospecting new business, executing smooth client onboarding, and delivering exceptional account support to ensure long\-term retention.
**Key Responsibilities**
* **Sales \& Lead Generation:** Identify, prospect, and pitch prospective high\-end ad partners for integrated luxury print and co\-branded digital campaigns. * **Client Onboarding:** Walk new clients step\-by\-step through campaign setup, asset collection, and kickoff to ensure a seamless experience. * **Customer Service \& Retention:** Serve as the primary, high\-touch point of contact for ad partners, managing relationships, addressing feedback, and driving account renewals. * **Digital Integration:** Help clients maximize campaign value by tying their print ads to co\-branded Facebook and Instagram executions.
**Requirements \& Experience**
* **Sales Experience:** 2\+ years of proven success in B2B sales, account acquisition, or business development. * **Customer Service Experience:** Background in high\-touch client management, account executive roles, or customer support. * **Social Media Knowledge:** Strong understanding of Instagram, Facebook, and co\-branded digital marketing strategy. * Excellent written, verbal, and interpersonal communication skills.
This is an hourly position of 30\-40 hours per week with an aggressive hourly rate and commission pay structure.
Pay: $32,000\.00 \- $48,000\.00 per year
Work Location: Hybrid remote in Albuquerque, NM 87122
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