Bayside Health
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
- Fixed-Term, Full-Time (80 hrs/fn + ADO) through to December 2027
- Management and Administrative Officer Grade 4
- Located in Moorabbin
- Great staff benefits! 5 weeks annual leave and salary packaging
The Department
The Finance Program provides financial and ancillary services to Bayside Health. These include Financial Accounting, Financial Services, Data and Analytics, Performance Monitoring and Reporting, Capital Expenditure and Asset Management, Accounts Payable and Receivable, Patient Revenue Services, Treasury, HRIS, Payroll & Corporate Services, Procurement, Property and Supply Chain.
The Role
Bayside Health commenced operation on 1 January 2026 with the merger of Alfred Health, Peninsula Health, Koo Wee Rup Health, Bass Coast Health and Gippsland Southern Health. Bayside Health is now undertaking activities to standardise processes and systems that are used across the previous individual health services.
The human resource information systems (HRIS) is one such cluster of systems that requires integration across Bayside Health.
The UKG Business Analyst will be analysing, designing, implementing, and supporting UKG Workforce Management (WFM) within the Bayside Health environment. The role acts as the key liaison between business stakeholders, HRIS, Payroll, project workstreams and Technology teams to optimise workforce management processes, ensure compliance with industrial instruments, and deliver system enhancements that support organisational objectives.
The role will be instrumental in:
- Driving awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
- Determining and developing user requirements for systems in production, to ensure maximum usability.
- Supporting data migration and testing efforts.
- Supporting training and change efforts.
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
The UKG Business Analyst will play a pivotal role in ensuring that UKG PRO is fully adopted into daily operations for long-term success.
Key Duties & Responsibilities
Business Analysis & Stakeholder Engagement
- Partner with stakeholders across clinical and corporate business units to understand workforce management, payroll, scheduling, timekeeping and leave management requirements.
- Facilitate workshops, discovery sessions and requirements-gathering activities.
- Translate business requirements into functional specifications, user stories and process documentation.
- Analyse current-state and future-state workforce processes and identify opportunities for improvement and standardisation.
- Develop business cases, process maps, workflows and implementation documentation.
UKG Workforce Management (WFM) Solution Delivery
- Support the implementation and optimisation of UKG Pro Workforce Management (WFM) solutions.
- Analyse and validate system configuration requirements including timekeeping, scheduling, leave management and workforce compliance functions.
- Work collaboratively with technical teams, vendors and implementation partners to support solution delivery.
- Participate in data migration, system integration and deployment activities.
- Coordinate and support system testing, including User Acceptance Testing (UAT).
Healthcare Workforce Compliance
- Ensure workforce management processes align with relevant Awards, Enterprise Agreements, Fair Work requirements and organisational policies.
- Support the development of standardised rostering and workforce management practices across Bayside Health.
- Assist stakeholders in understanding compliance impacts associated with workforce management processes.
Reporting & Continuous Improvement
- Support the development of workforce, payroll, operational and compliance reporting.
- Analyse workforce data and provide recommendations to improve operational efficiency and workforce outcomes.
- Identify opportunities for automation, process optimisation and improved system utilisation.
- Monitor and investigate workforce management issues and recommend corrective actions.
Change Management & User Adoption
- Support business readiness, training and change management activities.
- Provide subject matter expertise to end users and project workstreams.
- Develop user guides, process documentation and knowledge-transfer materials.
Key Capabilities & Values
Technical & Professional Capability
- Demonstrated experience as a Business Analyst supporting enterprise workforce management, HRIS or payroll system implementations.
- Strong business process analysis, requirements elicitation and solution design skills.
- Experience facilitating workshops and engaging with diverse stakeholder groups.
- Proven experience producing business requirements, process maps, and implementation documentation.
- Strong analytical, problem-solving and decision-making capabilities.
- Excellent written and verbal communication skills.
Personal Attributes
- Collaborative and relationship-focused approach.
- Ability to work effectively in a fast-pace, complex and evolving environment.
- Strong attention to detail with a commitment to quality outcomes.
- Adaptable, resilient and able to manage competing priorities.
- Commitment to organisational values and continuous improvement.
Qualifications and Experience required
Essential
- Demonstrated experience as a Business Analyst delivering workforce management, HRIS, payroll or large-scale enterprise system projects.
- Experience supporting UKG Pro Workforce Management, UKG Dimensions, Workforce Central or related workforce management solutions.
- Experience working within a healthcare, public sector or similarly complex workforce environment.
- Knowledge of workforce management processes including rostering, scheduling, timekeeping, leave management and payroll integration.
- Strong stakeholder engagement and facilitation skills.
- Experience developing business requirements, process documentation and test artefacts.
- Proven analytical and reporting capabilities.
- Experience supporting User Acceptance Testing and change management activities.
- Advanced proficiency with Microsoft Office applications including Excel and Visio.
Desirable
- Experience implementing UKG Pro Workforce Management within a healthcare setting.
- Knowledge of healthcare Awards, Enterprise Agreements and workforce compliance requirements.
- Experience supporting large-scale organisational transformation or merger activities.
- Bachelor's degree in Information Technology, Business, Human Resources, Health Informatics or a related discipline.
- Strong working knowledge of relevant Microsoft applications, including Visio.
Staff Benefits
At Bayside Health, we offer you the unique opportunity to work within a highly supportive and collaborative team, receive hands-on mentorship and leadership, engage directly with senior stakeholders, and contribute to meaningful healthcare outcomes while enjoying the benefits of a values-driven public health organisation.
In addition:
- Salary packaging & novated leasing through Maxxia
- Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
- Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
- Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
- Childcare services at The Alfred managed by KU Children’s Services
If applicable, please specify specific requirements that you require in your cover letter or CV.
For enquiries regarding this position, please contact Karen Chier, Project Manager - UKG on K.Chier@alfred.org.au.
Applications close at 11:00pm AEDT Sunday, 13 December 2026.
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
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