At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking a talented Digital Designer to create engaging visual content that informs, inspires and connects audiences across Ambulance Victoria's digital platforms. Working as part of our Communication and Engagement team, you'll design, update, edit and publish creative assets that bring our stories, campaigns and services to life.
This is a Full Time, Permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.
About the role
Reporting to the Senior Manager Community Information, responsibilities of this position include, but not limited to:
- Develop engaging visual content, including designs, animations and visual graphics to support communication strategies
- Support the implementation of content strategy that drives high engagement consistent with AV's strategic objectives and maintains brand integrity
- Work with the Community Information team and across the Communication department to contribute to the success of AV's content strategy
- Review, update, coordinate and publish high quality, accurate visual content
- Closely proof and quality check all items and publications prior to production
About you
To be considered for this position you will possess a degree in digital marketing/graphic design, or relevant industry certification with subsequent relevant experience, or an equivalent combination of training and relevant experience. Other requirements include:
- Demonstrated experience producing and editing videos, animations, infographics and other contemporary content for use on social media platforms
- Proven experience in digital publishing using content production systems such as Adobe Creative Suite, Canva and Sprout Social
- Experience in using storytelling and narrative to promote key messages and engage audiences through the production of compelling content
- Knowledge of Victorian Government digital standards including the development of accessible content
- Excellent interpersonal communication skills and demonstrated passion for delivering creative and impactful content to key audiences
- Demonstrated experience producing highly engaging and creative digital content
Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified AV3 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025.
The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.
How to apply
Your application is an integral part of the selection process and should include:
- Cover letter outlining your experience and interest in the position
- Current resume
- Additional document outlining how you address each aspect of the Key Selection Criteria (located on the attached position description)
- A portfolio or examples of your previous design work (please provide a link to your portfolio, website, LinkedIn profile or previous relevant work)
Applications must be submitted by 11.59pm AEST on Thursday 23 July 2026.Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.
For further information, please refer to `Applying for a position with Ambulance Victoria`. For any further queries please contact hiring manager via recruitment@ambulance.vic.gov.au or 03 9840 3653.
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.
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