American Express’s Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC). GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.
The International Special Case and Insider Investigations Director will lead a team of specialized managers and analysts responsible for conducting complex investigations involving Human Trafficking, Arms Proliferation, Trade Based Money laundering, Wildlife Trafficking, Terrorist Financing, and Public Corruption. In addition, they will oversee the financial crime investigations related to American Express colleagues. The Director will partner closely with the MLROs across each International market as well as with the Special Investigation and Insider teams for the US. The successful candidate must have excellent investigative, communication, and time management skills, the ability to effectively manage change and collaborate with internal and external stakeholders.
Minimum Qualifications:
- Bachelors degree
- 8+ years of work experience as an AML Compliance Manager/Director in a financial services institution with expertise in any of the following areas: BSA-AML compliance, law enforcement, complex AML/CTF/ABC investigations.
- Strong knowledge of global AML/CTF/ABC Regulations (BSA, US PATRIOT Act)
- Experience with direct people leadership and developing top talent.
- Extensive experience in conducting financial crime investigations.
- Deep understanding of criminal typologies associated with a wide array of financial products and services.
- Exceptional verbal and written communication skills in English.
Preferred Qualifications:
- Ability to contribute suggestions to enhance systems, methodologies, and process simplification.
- Must display strong analytical and thought leadership by being able to transform ideas to actionable plans.
- Ability to challenge the status quo by removing organizational barriers and influencing without authority.
- Demonstrated success building and scaling investigative teams.
- Ability to manage multiple projects simultaneously.
- Ability to assess, manage, and drive change.
- Exceptional verbal and written communication skills.
- Ability to influence, gain support, and resolve conflict.
- Strong collaboration and relationship development skills.
- Ability to strategically plan with thought leadership.
- Must be a deadline-driven team player.
- Proven ability to take complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences.
- Experience in building and leading large diverse teams.
- Master's or other advanced degree preferred.
- CAMS and/or CFCS Certifications a plus.
Compliance Language:
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid or onsite arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
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