Global Supply Management (GSM) supports the enterprise in sourcing, contracting and paying suppliers and partners, alongside third-party risk management and related services.
Function Description
The Supplier Payments Quality Control & Compliance Review team performs independent secondary reviews of supplier invoices and payment transactions before payment release. The team helps protect American Express from incorrect, duplicate or unsupported payments by validating invoice accuracy, AP accounting, payment attributes, approvals and adherence to risk and control requirements.
The Band 30 Senior Lead Analyst is an experienced AP and payment quality specialist who independently manages complex or high-risk reviews, exercises sound judgment on exceptions, provides technical guidance to reviewers and helps improve quality governance, operational consistency and team capability. This is a senior individual-contributor role with day-to-day coordination and mentoring responsibilities, not a formal people-management position.
- Bachelor’s degree in Commerce, Accounting, Finance or related discipline; relevant professional qualifications are an advantage.
- Typically 4–6+ years of relevant Accounts Payable, Supplier Payments or payment controls experience, including substantial hands-on pre-payment quality review experience (indicative band differentiation; subject to HR validation).
- Advanced practical knowledge of the end-to-end AP lifecycle, including PO/non-PO invoicing, supplier master data, tax, approvals, invoice accounting, payment processing and reconciliation.
- Demonstrated ability to independently review complex/high-value invoices and payment scenarios, interpret supporting documentation and identify material financial/control risks.
- Strong hands-on Oracle Accounts Payable knowledge, including supplier records, invoice/payment transactions, sub-ledger and general ledger; ability to trace discrepancies across the workflow.
- Proven capability in duplicate-payment prevention, supplier validation, accounting accuracy and pre-payment control effectiveness.
- Experience performing root-cause analysis, managing quality exceptions and supporting remediation, audit evidence and SOP/control improvements.
- Ability to coach junior reviewers, provide technical guidance, influence stakeholders and coordinate competing priorities without formal reporting authority.
- Strong Excel, data analysis, reporting, written communication and problem-solving skills; familiarity with automation/digital workflow improvements is desirable.
- General audit or compliance experience alone, without substantive AP process and payment QC expertise, is not sufficient for this role.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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