As a Club Manager, you are the driving force behind your club’s success — leading operations, inspiring your team, and delivering an exceptional member experience every day. This hands-on leadership role focuses on sales growth, member engagement, and operational excellence.
You’ll take full ownership of your club’s performance — ensuring it runs smoothly, meets revenue targets, and consistently represents the Anytime Fitness brand and culture.
Key ResponsibilitiesSales & Revenue
- Lead new membership sales to meet and exceed monthly targets.
- Build strong relationships with members to encourage referrals and long-term loyalty.
- Conduct local outreach and community engagement to generate quality leads.
- Develop partnerships with corporate clients and local businesses.
- Track sales performance, analyze conversion rates, and refine sales strategies.
- Represent the Anytime Fitness business model consistently across all sales channels.
Personal Training Services
- Ensure personal training revenue goals are achieved through effective promotion and scheduling.
- Introduce PT services during membership consultations to maximize conversions.
- Support trainer development, certification, and performance.
- Collaborate with the PT Manager to create engaging, results-driven programs.
- Continuously improve PT offerings to enhance member experience and retention.
Member Experience
- Deliver a welcoming, personable, and results-oriented club atmosphere.
- Maintain high member satisfaction and retention through genuine engagement.
- Address member feedback and resolve issues quickly and professionally.
- Ensure smooth onboarding for all new members with consistent follow-up.
- Implement creative retention and engagement programs to build community.
Facility & Team Management
- Recruit, coach, and lead a high-performing, motivated team.
- Oversee daily club operations, ensuring smooth execution and administrative accuracy.
- Maintain facility cleanliness, equipment functionality, and safety compliance.
- Prepare regular reports and performance updates for management.
- Uphold Anytime Fitness brand standards, values, and culture in every aspect of operations.
Core Responsibilities for All Team MembersBrand & Culture
- Live and promote the Anytime Fitness mission and cultural values.
- Lead by example in maintaining a healthy, active lifestyle.
- Consistently demonstrate positivity, teamwork, and professionalism.
Facility Standards
- Ensure the club delivers a premium experience using all five senses:
- Visually clean and organized space
- Motivating music and atmosphere
- Clean, dry, and safe surfaces
- Quality member amenities
- Fresh, odor-free environment
Customer Service
- Provide exceptional service to all members, guests, and colleagues.
- Demonstrate warmth, hospitality, and empathy in every interaction.
- Represent the Anytime Fitness brand with professionalism and care.
Safety Compliance
- Adhere to all health and safety procedures.
- Use appropriate safety equipment and report incidents promptly.
- Identify and address potential hazards immediately.
- Participate actively in safety training and audits.
Job Type: Full-Time Salary: RM5,000 – RM7,000 per monthBenefits + Up to 4000 RM Commission
- Complimentary gym membership
- Career growth and opportunities for promotion
- Continuous professional development and leadership training
Experience
- Management: Minimum 3 years (required)
- Fitness industry: 3 years (required)
Job Type: Full-time
Pay: RM5,000.00 - RM12,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Gym membership
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person
Work Location: In person
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