Position: Senior Executive- HR
Location: Ghaziabad ,Noida
Industry: Outsourcing (KPO)
Reports to: HR Head / CEO Role
Summary The Sr. HR person Main portfolio will be, Talent Acquisition, implementing employee policies, and enhancing organizational culture within the Policy setting. This role requires a deep understanding of Accounts Outsourcing industry dynamics, talent management, and employee engagement, helping to foster a high-performance, collaborative environment.
Key Responsibilities Talent Acquisition & Management: o Collaborate with hiring managers to understand staffing needs and manage recruitment efforts to attract, screen, and hire top talent. o Oversee on boarding and orientation processes to ensure a smooth transition for new hires.
EmployeeRelations: o Actasa primarycontact for employee concerns, providing resolution and advice on issues to support employee satisfaction and engagement. o Conduct regular check-ins with employees to assess job satisfaction, address grievances, and provide conflict resolution.
Performance Management: o Support the implementation of performance management systems and processes to evaluate and improve employee performance. o Assist managers in setting clear performance objectives and providing feedback to employees regularly.
Learning &Development: o Identify training needs and coordinate development programs to enhance employee skills, knowledge, and engagement. o Facilitate workshops, training sessions, and development programs specific to Overseas accounts demands.
HRPolicyImplementation: o Ensure HR policies are up-to-date, effectively communicated, and aligned with organizational goals. o Enforce compliance with company policies, and industry standards.
EmployeeEngagement &Retention: o Drive employee engagement initiatives to foster a positive work culture and reduce turnover. o Conduct Fun Friday and other cultural activities. o Conduct regular employee engagement surveys and develop action plans based on feedback.
Data&Reporting: o Maintain HR records, analyse HR metrics, and prepare reports to provide insights to the leadership team. o Use datato support decision-making and strategic HR initiatives. Qualifications & Skills
Bachelor’s degree in Human Resources, Business Administration, or related field;
4-8years of HR experience, with at least 1-2 years in a supervisory or managerial role.
Strong knowledge of HR practices.
Excellent interpersonal and communication skills, with the ability to handle sensitive situations tactfully.
Proficiency in HRMS and Microsoft Office Suite.
Strong problem-solving skills and the ability to make decisions under pressure
Pay: ₹40,000.00 - ₹80,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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