Job Purpose
Responsible for driving sales and business development of the company's AEC software and solutions by identifying new business opportunities, developing and maintaining customer relationships, presenting and demonstrating products, and providing consultation, installation, training, and basic product support to customers.
Key Responsibilities
1. Sales & Business Development
- Identify, qualify, and develop new business opportunities within the AEC market.
- Manage and develop relationships with new and existing customers across Indonesia.
- Present and promote the company's AEC software, products, and solutions.
- Develop customized sales approaches and strategies based on customer needs.
- Manage sales activities and consistently work toward achieving assigned sales targets.
- Develop and maintain short- and long-term business development plans.
2. Customer Relationship Management
- Understand customer requirements and recommend suitable products or solutions.
- Maintain regular communication and follow up with prospective and existing customers.
- Monitor customer progress throughout the sales process.
- Build long-term relationships with customers, producers, and business partners.
- Maintain accurate sales pipelines and customer information using CRM software.
3. Product Consultation, Training & Support
- Provide product consultation to customers based on their business and operational requirements.
- Support product installation and implementation when required.
- Conduct product training and demonstrations for customers.
- Assist customers in identifying and resolving product-related problems arising from product usage.
- Collect customer feedback and communicate relevant issues to the appropriate internal team.
4. Marketing & Business Representation
- Represent the company at customer meetings, seminars, conferences, training events, and international/local trade shows.
- Promote the company's brands, products, and solutions to potential customers and business partners.
- Support business development activities, product events, and customer engagement programs.
- Conduct market research and provide relevant market insights to management.
5. Sales Administration & Reporting
- Maintain an up-to-date sales pipeline and sales administration records.
- Prepare sales, customer, and market reports accurately and on time.
- Collaborate with management and internal teams on sales planning, forecasting, and target achievement.
- Monitor relevant logistics, inventory management, and cargo allocation activities.
- Perform other duties and responsibilities as assigned by the department manager.
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