Operations Supervisor

About the role

**Department:** Distribution and Collection

**Reports To:** Distribution and Collection Operations Manager

**Join the Team That’s Growing Healthy Communities. Work with Purpose. Live with Possibility.**

At Aquatera, we’re more than a utility provider, we’re environmental leaders delivering high\-quality water, wastewater, and solid waste services while building healthier communities across Alberta. As a locally owned organization and an Alberta Top Employer, we’re proud to offer meaningful work, opportunities for development and growth, and a fulfilling lifestyle all within a supportive work environment. Everything we do contributes to cleaner water, a healthier environment, and stronger communities so you’ll go home knowing your work truly matters. We foster a strong, supportive culture grounded in safety, integrity, collaboration, and innovation. With opportunities for training, mentorship, and career advancement, Aquatera is a place to grow and thrive while maintaining a positive work life balance. We’re looking for passionate and diverse professionals who share our values and are committed to making a lasting impact.

**About the Role**

The distribution and collection operations supervisor oversees the daily operations of Aquatera’s distribution and collection (D/C) systems. This role ensures that employees are trained, supported, and equipped to perform their work safely and efficiently while maintaining compliance with regulatory requirements. The distribution and collection operations supervisor plays a key role in fostering a strong safety culture, coordinating operational activities, supporting infrastructure projects, and contributing to budget management and workforce development.

**Key Responsibilities**

* Promote and ensure the safety of employees, contractors, and the public across all D/C operations * Foster a proactive safety culture through hazard identification, inspections, and corrective actions * Supervise, coach, and support D/C staff, including recruitment, performance management, and development * Plan and manage scheduling, including shifts, overtime, and vacation coverage * Coordinate maintenance activities, prioritize work orders, and optimize crew efficiency * Assist with budget preparation, cost monitoring, and expenditure control * Provide technical input and support for capital upgrade and infrastructure projects * Ensure water sampling and regulatory compliance in accordance with Alberta Environment and Protected Areas requirements * Support emergency response activities, including after\-hours field assistance when required * Maintain accurate records and update activities in the computerized maintenance management system (CMMS) * Coordinate maintenance programs including hydrant and valve exercising, sewer cleaning, CCTV inspections, and infrastructure maintenance * Collaborate with internal teams to support asset management and system improvements * Participate in the supervisor on\-call rotation and assume the operations manager’s duties as required **Qualifications and Required Skills**

* Minimum Level II water distribution and Level II wastewater collection certification * Strong knowledge of water distribution and wastewater collection system operations and maintenance * Proven leadership experience or formal leadership training. Leadership experience in a unionized environment is considered an asset * Ability to interpret plans, blueprints, and maps * Excellent communication, interpersonal, and conflict resolution skills * Strong analytical thinking and problem\-solving abilities * Highly organized with strong time management and attention to detail * Adaptable and resilient in a dynamic operational environment * Commitment to safety, compliance, and continuous improvement * Proficient inMicrosoft 365 (Word, Excel, PowerPoint) or technologically adept with a proven ability to learn and master new software applications quickly **Compensation**

We offer competitive compensation and benefits including health, dental and vision, defined benefit pension plan, RRSP matching, health and wellness spending account, and above average vacation benefits.

**Conditions of Employment**

* Legally entitled to work in Canada without limitations * Valid Class 5 driver’s license and satisfactory driver’s abstract * Satisfactory criminal record check * Pass 50 lb. fitness test * Pass comprehensive drug and alcohol test

**Ready to make a difference?**

Start your journey with Aquatera Utilities Inc. Apply at Join Our Team: Aquatera. This competition will remain open until **July 17, 2026,** **or until a suitable candidate is selected**. We thank all applicants for their interest. Only those selected for an interview will be contacted.