Operations Supervisor

About the role

Job description:

***Overview***

We are seeking a dedicated and experienced Operations Supervisor to oversee our cleaning operations at our projects at IAD and DCA airports. The ideal candidate will play a crucial role in ensuring efficient management, logistics, and team performance within our projects. This position requires strong leadership skills and a deep understanding of cleaning processes, making it essential to maintaining high standards of quality, safety, and productivity.

***Responsibilities***

* Oversee the daily operations of the Lounges, ensuring compliance with company policies and OSHA regulations. * Availability of time, need for day and night supervision, based on monthly scheduling. * Project a favorable image of ARGO Group to promote its mission, vision and objectives to encourage and enhance public recognition and acceptance in all its areas of action. * Keep the operational manager and administrative area informed in a timely and complete manner of all problems or unusual issues of importance and take immediate corrective action when necessary and suggest alternative action steps that can be taken. * Implement process improvement initiatives to optimize operational efficiency and reduce costs. * Oversee team management, including the training, scheduling, and performance evaluations of cleaning staff. * Ensure proper material handling techniques are followed to maintain safety standards during work hours. * Foster a positive work environment that encourages teamwork and communication among staff. * Direct and/or participate in meetings. * Make regular visits to work sites to monitor the quality of services provided and ensure that established cleaning standards are met. * Ensure that the appropriate equipment, cleaning materials and supplies necessary to perform tasks are available. * Manage inventories of cleaning products and equipment and replacement of clean towels, ensuring that there are always enough materials and that they are kept in good condition.

***Skills***

* Teamwork Orientation * Stress Management/Composure * Ethical Conduct * Good Communication * Customer/Client Focus * Leadership

***Supervisory Responsibility***

The direct reports to this position are the supervisor

***Work Environment***

This job operates in a professional airport and office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

***Physical Demands***

This position is very active and requires standing, walking and seating.

***Position Type and Expected Hours of Work***

This is a full\-time position, and the schedule varies (due to operation 24/7\) depending on the operation needs and demands. Requires working on weekends and holidays, if needed.

***Additional Eligibility Qualifications***

1\. As a condition of employment, employees must successfully complete a background investigation.

2\. Computer literacy in MS Office packages such as Word, Excel and Outlook.

3\. Must be able to read, write and speak English. Bi\-Lingual (English and Spanish) is required.

4\. Maintain a relationship with both employees and clients

5\. Must have a good working knowledge of management practices and principles so they can efficiently perform his job.

6\. The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.

***Security Clearance (if applicable)***

Must be eligible to pass the criminal background check to obtain the airport ID.

***Other Duties***

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

***Benefits:***

* 401(k) * 401(k) matching * Flexible schedule * Paid time off ***Language:***

* Spanish (Required)

***Ability to Commute:***

* Dulles International Airport, VA 20166 (Required) * Ronald Regan Airport, VA 22202 (Required) ***Work Location:*** In person