Overview
We are seeking a dynamic and proactive Assistant Operation Manager to join our team and support the smooth functioning of daily operations. This role offers an exciting opportunity to contribute to organizational efficiency, enhance customer satisfaction, and develop leadership skills. The ideal candidate will possess strong organizational abilities, excellent communication skills, and a passion for operational excellence. You will work closely with senior management to coordinate activities, oversee administrative processes, and ensure that operational standards are consistently met.
Responsibilities
- Assist in managing daily operational activities to ensure seamless business processes and service delivery to our online streamers
- Support the coordination of administrative tasks, including scheduling, documentation, and reporting
- Maintain effective communication channels within teams and with external stakeholders to facilitate smooth operations
- Utilize Microsoft Office tools such as Word, Excel, PowerPoint, and Outlook to prepare reports, presentations, and correspondence
- Oversee customer service interactions to ensure positive experiences and address any issues promptly
- Organize meetings, prepare agendas, take minutes, and follow up on action items to support team productivity
- Monitor operational procedures for efficiency improvements and implement best practices as directed by management
Experience
- Proven experience in office administration or operational support roles with a focus on customer service and organizational tasks
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and IT systems relevant to office operations
- Excellent communication skills in English; Turkish language skills are a plus but not mandatory
- Demonstrated ability to manage multiple priorities efficiently in a fast-paced environment
- Previous experience working in an office setting or administrative role is highly desirable
- Familiarity with organizational tools and software that enhance workflow management is advantageous
Join us to be part of a vibrant team where your organizational talent and proactive approach will make a real impact! We value energetic individuals eager to grow their careers while supporting our operational success.
Pay: £32,000.00-£39,000.00 per year
Benefits:
- On-site parking
Work Location: Hybrid remote in Gateshead NE10 9LQ