We are a growing serviced accommodation business looking for a driven, hands-on Operations & Business Manager to join our team. This is a dual-function role that combines office-based business management with active on-site property oversight.
The ideal candidate will be comfortable managing daily operations, supporting marketing activity, analysing business performance, and regularly visiting properties to ensure high standards are maintained across the business.
Key Responsibilities
-Oversee day-to-day business operations and ensure efficiency across all departments
-Manage and monitor serviced accommodation properties to maintain high operational standards
-Conduct regular property visits to inspect standards, resolve issues, and ensure guest satisfaction
-Develop and implement marketing strategies to increase occupancy and revenue
-Manage relationships with suppliers, contractors, cleaners, maintenance teams, and property staff
-Monitor KPIs, prepare performance reports, and identify areas for improvement
-Support business growth through planning, process improvement, and operational development
-Ensure compliance with company policies and relevant regulations
-Handle operational issues quickly and professionally
-Be available for occasional weekend duties when required
Requirements
-Previous experience in hospitality, serviced accommodation, property management, or a similar sector is essential
-Willingness and ability to travel to properties as part of the role
-Strong organisational and problem-solving skills
-Good communication and interpersonal skills
-Ability to work independently and manage multiple responsibilities
-Marketing knowledge or experience would be beneficial
-Flexible approach to working hours when business needs require
-Professional, reliable, and hands-on attitude
Pay: £29,000.00-£33,000.00 per year
Work Location: Remote
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