The Admissions Specialist is responsible for client admissions. The admissions coordinator
reports to the Admissions Director.
Qualifications:
• High School Diploma or GED required; Bachelor’s degree preferred in related field –
such as Social Work, Psychology, or Education – preferred.
• Must have essential computer skills and ability to navigate and use the company EMR.
• Must be able to pass drug, nicotine, and alcohol tests.
• Strong phone communication skills, with the ability to engage compassionately and
professionally in sensitive, Christ-centered conversations while maintaining
confidentiality and clarity.
• Hold/Receive required certifications within the predetermined time limits established by
the State of Arkansas and Adult & Teen Challenge of Arkansas.
• Complete the specifically designed trainings and pass written examination required for
certification.
Competencies:
• Work effectively with culturally diverse population and be sensitive to the needs of each
population.
• Communicate compassionately and effectively with clients, health care professionals, and
the general public.
• Familiar with medical terminology as it relates to mental health care and basic family
practice care.
• Effective documentation skills.
• Able to lift up to 30 pounds.
• Physically able to walk, stand, and stoop for several hours each day.
Responsibilities:
• Oversees client applications and admissions checklist into the program.
• Ensure that all client applications are thoroughly looked through and responds within 24
hours.
• Conducts follow up phone interviews with client applicants and referral sources.
• Upload all appropriate information about the client to the EMR upon arrival including all
necessary contact details.
• Participates in Agency-wide training programs/in-services.
• Familiar with the company’s policies, procedures and guidelines including all safety
protocols and rules for facility.
• Ensures confidentiality of client and employee information and responds to internal and
external information according to company policy.
• Assists in overcoming barriers to the admission of clients. • Makes necessary referrals and serves as liaison with other agencies.
• Present new client intakes to interdisciplinary team.
• Occasional meetings at ATCAR campus as needed.
• Other duties as assigned.
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