Role: IBMS (Operative BMS) SME Techno-Functional Analyst - (FULLY REMOTE) L1/L2/L3 support for IBMS (Operative BMS) Location: Canada Fully REMOTE Client - Telecom Domain Role Descriptions: Provide L1/L2/L3 support for IBMS (Operative BMS) in a helpdesk environmentTroubleshoot issues in scheduling| ad sales| traffic| and billing modulesHandle incidents| service requests| and user queries via ticketing toolsPerform SQL-based database troubleshooting| data validation| and fixesInvestigate and reso…
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