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Atwell, LLC

Technology Specialist II

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Fort Worth, Texas, United StatesOn-siteIndividual contributorvia greenhouse

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<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Who We Are</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Atwell, LLC </strong>is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate &amp; land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 75+ locations and growing!</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Atwell, LLC</strong>&nbsp;is a proud recipient of the following <strong>2025</strong>&nbsp;awards:</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ten consecutive years in a row as a “Best Place to Work” by Zweig Group (#11)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Recognized as #70 in the ENR Top 500 Design Firms, ranked in every region</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Recognized in Crain's “Fast 50” as one of the fastest-growing companies (#14)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Recognized as the 2025 ENR Design Firm of the year for the Southeastern US</span><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><br></span></li> </ul></div><p><strong>JOB SUMMARY</strong></p> <p>The Technology Specialist II will be responsible for providing end-user support for Atwell employees across the country. In this role, an employee will be expected to develop and</p> <p>demonstrate proficiency in regard to the essential functions of the job found below.</p> <p><strong>ESSENTIAL FUNCTIONS</strong></p> <p>Respond to requests for technical assistance in person, phone &amp; electronically.</p> <p>Troubleshoot all technical-related user issues, including hardware, software, and</p> <p>account issues.</p> <p>Install various software applications as needed and approved.</p> <p>Communicate technical information to both technical and non-technical personnel.</p> <p>Follow all company support procedures.</p> <p>Log all support-related tasks in company support system.</p> <p>Set up and deploy workstations, servers, networks, and printers.</p> <p>Help manage and deploy cell phones, iPads, and other mobile devices.</p> <p>Manage inventory for workstations, laptops, and other IT assets in the company</p> <p>tracking system.</p> <p>Provide support for all Autodesk applications.</p> <p>Install and support all company standard software. Stay current with system information, changes, and updates.</p> <p>Must have the ability to take initiative and solve problems with limited direction.</p> <p>Ability to lead projects and teams assigned and directed.</p> <p>Ability to work independently as well as in a team.</p> <p>Must have extreme attention to detail.</p> <p>Excellent customer service skills.</p> <p>Good communication skills, both written and oral</p> <p><strong>NONESSENTIAL FUNCTIONS</strong></p> <p>Additional projects and tasks assigned as needed.</p> <p><strong>EDUCATION</strong></p> <p>Bachelor’s Degree in an IT-related field, preferred.</p> <p><strong>EXPERIENCE</strong></p> <p>Six (6) years of experience in a corporate setting performing the essential functions of this position as discussed above.</p> <p>Experience with the Active Directory, networking knowledge, and comprehension.</p> <p>Must display strong technical and troubleshooting skills.</p> <p>Experience with Autodesk is a plus.</p><div class="content-conclusion"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Atwell Benefits:</strong>&nbsp;To attract and retain the best professionals in the industry, we aim to provide an excellent working environment and a progressive benefits program designed to support your personal and professional needs.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Work/Life:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Generous Paid Time Off</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid Parental Leave</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Flexible work schedules are available for some positions</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Tenure Awards — Travel Vouchers to see the world based on your travel preferences</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Compensation:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Competitive Compensation packages&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Annual bonuses, spot bonuses and peer recognition awards</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">401K match - 1:1 up to 4% of compensation&nbsp;</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Tuition Assistance</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Student Loan Repayment&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid Licensing / Certification Fees and Renewals</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Financial Rewards for Obtaining Licensure</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Employee Referrals&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Annual Wellness Reimbursement for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Dependent Care Match</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>‘Atwell’ness:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medical (BC/BS), Dental (Delta), and Vision (VSP)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Family Planning &amp; IVF Benefits</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Pet Insurance</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Health Savings Account &amp; Flex Spending Account options</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Employer paid LTD, STD, and life insurance</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Metlife Supplemental Benefits covering accident, hospitalization, and critical illness</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services</span></li> </ul></div>

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