- 3+ years of hands-on outpatient therapy billing (PT, OT, or speech). You’ve personally worked claims, not just supervised people who do.
- Full-cycle experience across submission, denials, AR, and posting. If your background is mainly AR follow-up, tell us. We’ll still consider you; just be upfront about your scope.
- Strong command of therapy billing rules: 97000-series CPT codes, timed vs. untimed units and the 8-minute rule, NCCI edits and modifier 59/X{EPSU}, and GP/GO/GN modifiers.
- Medicare Part B therapy experience: the KX modifier and therapy threshold, CQ/CO modifiers for assistant services, plan-of-care certification and recertification, and progress-report requirements.
- Payer fluency with commercial plans, Medicare, and Medicaid, including visit limits and authorization tracking. You can read a remit, know the common CARC codes, and know how to escalate when a payer rep gets it wrong.
You’ll own the full revenue cycle for a book of PT clinics, not just one narrow slice of it: charges in, claims out, denials worked, payments posted, AR followed up.
This is hands-on production work. You’ll be in the queue every day, with direct visibility into whether your clinics get paid. Because the team is still growing, you’ll also help refine how the work gets done: improving our workflows, building out payer playbooks, and raising the standards we hold ourselves to. If you want a role where you just execute a fixed process and never question it, this isn’t it.
What You’ll Do
Charge entry and claim submission: Review documentation for billable services, verify coding accuracy, and submit clean CMS-1500 claims through our clearinghouse. Denial management: Investigate denials by CARC/RARC, decide whether the fix is a corrected claim or an appeal, assemble supporting documentation, and pursue each claim to payment. AR follow-up: Prioritize aged accounts by dollar value and timely filing risk, and call or use payer portals to resolve stalled claims. Payment posting and reconciliation: Post ERAs and manual payments, apply contractual adjustments correctly, and catch underpayments against the fee schedule. Eligibility and authorizations: Verify coverage, track visit limits and authorization requirements, and flag issues before they turn into denials. Root-cause analysis: When the same denial keeps showing up, trace it upstream and tell us how to stop it. We’d rather prevent a denial than win it back. Client communication: Clinic staff are your colleagues, not a ticket queue. You’ll answer their questions and keep them informed about their claims.
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Experience with small independent practices (rather than hospitals or large health systems)
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CPB, CPC, or equivalent certification
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Experience with PT-specific EMRs or billing systems
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Comfort using Excel or Google Sheets to track and analyze your own book
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Join a growing team: Be part of an established RCM team that’s expanding quickly, with room to grow alongside it.
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Real access to leadership: Work directly with company leaders on high-impact initiatives.
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Shape the future: Your input will directly influence how TurboPT’s RCM service grows.
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Competitive compensation: Pay that reflects your experience and impact.
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Full benefits package and 401k
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Generous PTO: Real time to rest and recharge.
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