Key Details:
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Contract: B2B (130–150 PLN/hour net + VAT)
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Start Date: ASAP
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Location: Remote or hybrid from the Kraków office
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Project: The primary project is focused on ServiceNow. Previous experience with ServiceNow-related projects is highly desirable.
Responsibilities:
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Act as the Project Coordinator and Project Owner on the client side.
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Coordinate cooperation with the external implementation partner responsible for delivering new ServiceNow functionalities.
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Oversee project implementations, including business-critical functionalities such as dealer and customer product ordering processes.
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Collaborate closely with the client's solution architects and other key stakeholders.
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Drive change management initiatives and ensure effective communication across all project participants.
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Coordinate the work of all teams involved in the project, monitoring progress and ensuring successful project delivery.
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Review and approve the delivery budget of the external implementation team.
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Prepare and present project reports, status updates, and executive summaries to stakeholders.
Requirements:
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Minimum 5 years of experience managing or coordinating projects with budgets ranging from EUR 500K to EUR 1M.
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Proven experience working in Agile 2.0 and/or Scrum environments.
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Strong stakeholder management and communication skills.
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High level of ownership, accountability, and proactive problem-solving.
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Solid understanding of the distinction between business ownership and project coordination responsibilities.
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Experience coordinating external vendors and cross-functional teams.
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Previous experience in ServiceNow implementation or transformation projects is considered a strong advantage.
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