As a Senior UX Researcher, you will drive user-centered research that shapes product strategy and design decisions. Working closely with cross-functional teams, you will uncover user needs and behaviors, transform research findings into actionable insights, and ensure products effectively balance user expectations with business goals.
Key details:
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Contract: B2B (110–125 PLN/hour net + VAT)
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Start Date: ASAP
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Location: Remote or hybrid from the Warsaw office
Responsibilities:
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Lead end-to-end UX research initiatives across multiple product areas to inform product strategy and design.
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Plan and conduct qualitative and quantitative research, including interviews, usability testing, surveys, card sorting, persona development, benchmarking, and other research methods to identify user needs, behaviors, pain points, and opportunities.
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Analyze and synthesize research findings into clear, impactful deliverables such as presentations, reports, journey maps, personas, workshops, and other artifacts that support informed decision-making.
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Convert research insights into practical recommendations that influence product direction, design improvements, and business priorities.
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Partner with cross-functional teams to define research goals, align on scope, timelines, and expectations, while facilitating collaboration throughout the discovery, ideation, and validation process.
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Account for complex technical and business requirements when planning, conducting, and interpreting research activities.
Qualifications:
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6+ years of experience conducting mixed-methods UX research.
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Bachelor's degree or higher in a relevant field such as Human-Computer Interaction, Psychology, Statistics, or a related discipline.
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Strong expertise in both qualitative and quantitative research methodologies.
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Experience using statistical analysis and data analytics tools.
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Familiarity with benchmarking methodologies and product analytics platforms (e.g., Amplitude).
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Excellent analytical, communication, storytelling, and presentation skills.
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Proven experience researching complex, highly technical B2B products.
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Strong critical thinking and problem-solving capabilities.
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Ability to manage multiple research projects simultaneously while collaborating with diverse stakeholder groups.
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Demonstrated success leading research initiatives that influence product outcomes, customer experience, and business impact.
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Experience working within global or distributed teams is an advantage.
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