WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
WHO YOU’LL WORK WITH
You'll join Bain's Applied Technology and AI team, our technology and digital delivery platform supporting work across generative AI, digital transformation, and innovation.
You'll collaborate closely with regional talent leadership, technical guild leaders, commercial leadership, and the broader program management team to support our technology delivery professionals across South America.
WHERE YOU’LL FIT WITHIN THE TEAM
As a Manager in Applied Technology Program Management, you'll play a key role in supporting approximately 35–50 technology delivery professionals across our technical guilds in South America.
You'll oversee staffing, professional development, performance management, and reporting, helping ensure our teams have the right opportunities to grow while meeting client and business needs.
You'll balance competing priorities, build strong relationships with stakeholders, and contribute to a positive and supportive employee experience.
WHAT YOU’LL DO
Delivery Team Staffing
- Manage staffing for a group of expert consultants, balancing client needs, professional development opportunities, and business priorities.
- Partner with Bain Partners, Managers, and practice leadership to make thoughtful, timely staffing decisions.
- Communicate staffing decisions clearly and ensure staffing processes are consistent, transparent, and fair.
- Maintain accurate and up-to-date staffing information and databases.
Program & Guild Management
- Build strong relationships with delivery team members, providing career guidance and supporting their professional development.
- Hold regular one-on-one conversations to understand individual career goals, interests, and development needs.
- Monitor project assignments to help ensure team members gain exposure to a variety of projects and experiences.
- Coordinate performance management processes, including project-end reviews, feedback discussions, and performance evaluations.
- Support performance calibration discussions to ensure consistent and appropriate individual ratings.
- Partner with guild leaders to organize regular meetings and professional development activities.
Employee Experience
- Collaborate with Applied Technology leadership, Recruiting, and Human Resources to support the onboarding and integration of new team members.
- Partner with staffing managers to monitor employee engagement and identify opportunities to improve the employee experience.
- Gather feedback on team experiences, identify areas of concern, and help implement improvements.
- Work closely with Human Resources Business Partners and guild leaders to foster a supportive and inclusive office culture.
ABOUT YOU
- You hold a bachelor's degree in Management, Liberal Arts, or a related field, or have an equivalent combination of education, training, and experience.
- You bring at least five years of relevant professional experience.
- You have strong analytical, quantitative, and problem-solving skills, with excellent attention to detail.
- You are highly organized and can effectively prioritize competing demands, manage multiple responsibilities, and meet deadlines.
- You communicate clearly and confidently, both verbally and in writing, and build strong relationships with stakeholders.
- You thrive in a fast-paced environment and approach challenges with sound judgment, adaptability, and a calm, supportive attitude.
- You demonstrate discretion and professionalism when handling confidential information.
- You are proficient in Microsoft Word, Excel, and PowerPoint.
Additional experience that would be valuable:
- Experience in staffing, human resources, talent management, or professional development.
- Experience working in consulting or professional services environments.
WORKING ARRANGEMENT
Hybrid: This role follows a hybrid model, requiring in-office presence 01 day per week.
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