Bajaj FinanceListing closed

Unit Manager - Operations and Service/Senior Unit Manager - Operations and Service

IndiaOn-siteLeadFound Jul 30
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complaints managementcaseworkombudsmananalysis

Job Purpose To provide support to the Internal Ombudsman in respect of case work activities by preparing synopsis of the complaints / escalations being referred, tracking of IO recommendations etc. Duties and Responsibilities

  • Analyze the complaints & escalations on receipt and review details in relation to casework quality and assessing submissions to the Internal Ombudsman.
  • Ensuring the cases are presented to the Internal Ombudsman in the agreed format with all supporting documents and rel…

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Bajaj FinanceUnit Manager - Operations and Service/Senior Unit Manager - Operations and Service
Apply to this job