Be | Shaping the Future Poland, part of the Engineering Group, is a technology and business consulting company founded in 2013. We help organisations in financial services and other industries turn complex requirements into reliable, end-to-end solutions, drawing on expertise in software engineering, cloud and infrastructure, data, and quality assurance.
Location: Remote
Availability for 24/7 on-call, including nights, weekends and public holidays.
You will own the operations of our Campus LAN product (Cisco Catalyst, moving to Lancom) in a regulated banking environment. The role covers the full lifecycle, from Entry into Service to decommissioning, and combines hands-on engineering with coaching near-shore team members.
Responsibilities
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Configure, operate and troubleshoot Cisco Catalyst (IOS/IOS-XE) switching: VLANs, STP, StackWise, PoE and NAC; support the upcoming Lancom rollout.
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Resolve 2nd/3rd-level incidents and drive root cause analysis and problem management.
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Take part in the 24/7 on-call rotation and support the Lead Network Engineer during Major Incidents.
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Plan and execute changes, firmware upgrades and maintenance in night and weekend windows; join the weekly CAB.
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Manage the hardware and licence lifecycle (Cisco Smart Licensing, EoL/EoS) and keep the CMDB up to date.
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Tune CheckMK monitoring, track availability and capacity KPIs, and investigate Splunk log alerts.
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Run vulnerability management (CVE tracking, patching) and support audits and ISMS compliance.
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Mentor junior and near-shore engineers, maintain documentation, and contribute to DR tests and continual improvement.
Requirements
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Proven experience operating Cisco Catalyst campus networks.
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Cisco CCNA or CCNP Enterprise (or equivalent).
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Solid ITIL knowledge (Incident, Problem, Change, Configuration Management) in a regulated environment.
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Experience handling Major Incidents and making technical decisions under time pressure, ideally in banking.
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Experience coaching engineers and coordinating near-shore resources.
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Fluent English.
Nice to have
- Lancom experience or certification (LCSP), ITIL certification, German, Ansible/Python, CheckMK.
Why join us
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Competitive B2B rate, aligned with your experience and the project
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Long-term projects for leading international organisations
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Continuous growth through internal DevTalks, online and onsite
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A collaborative, international team within the Engineering Group
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Optional Medicover, Multisport and Mindgram packages at preferential rates
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Free access to the gym at our Q22 office
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Referral program: a bonus for every successful recommendation
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