About us
Berger Tools, part of the Ganter Group of companies, has been a leading UK supplier of press tool components, mould tool components, standard machine components, and engineering fixtures since 1977. Based in Sevenoaks, we provide high-quality engineering products and expert advice to design engineers, project engineers, and toolmakers across the UK. We have a great opportunity for an enthusiastic Technical Sales Support Engineer to join a busy team in an active sector of UK manufacturing.
Role Overview
We are seeking a Technical Sales Support Specialist with a strong interest in engineering and manufacturing. This role involves:
- Providing telephone and helpdesk support to customers and end-users.
- Assisting with technical product selection, negotiating, and closing deals.
- Researching market trends, generating leads, and supporting business development.
- Acting as a key link between customers and the sales team.
- Interpreting engineering drawings and specifications and applying commercial awareness.
Key Responsibilities
- Work in compliance with ISO 9001:2015 and ISO 14001 standards.
- Communicate with customers to identify needs and sales opportunities.
- Answer queries, resolve concerns, and provide technical product information.
- Maintain accurate records of prospects, quotes, orders, and stock.
- Research new leads and monitor competitor activity.
- Upsell products and make recommendations to customers and management.
- Generate and process customer orders
- Trade show support
Hours
Monday - Friday, 9.00am to 5.00pm
Skills & Experience
- Ability to read and interpret engineering technical drawings and specifications.
- Experience with ISO 9001 and ISO 14001 processes.
- Strong communication, and organisational skills.
- IT proficiency with databases and spreadsheets.
- Minimum 1 year experience in Mechanical Engineering or B2B technical sales (preferred).
- Experience of or exposure to tooling or toolmaking processes would be highly beneficial.
Education
A recognised Engineering Qualification (e.g. BTEC/HND/Degree) would be preferred.
Benefits
- Bonus scheme
- Company pension
- Private medical insurance
- Health & wellbeing programme
- Smart / Casual dress
- On-site parking
- Sick pay
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company pension
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay
Ability to commute/relocate:
- Sevenoaks TN14 5LJ: reliably commute or plan to relocate before starting work (required)
Experience:
- Mechanical engineering: 1 year (preferred)
- B2B sales: 1 year (preferred)
Language:
- English (required)
Work Location: In person
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