Responsibilities:
- Oversee the daily operations of the hotel, ensuring smooth and efficient functioning - Manage and supervise hotel staff, including front desk, housekeeping, and maintenance teams - Provide exceptional guest service and handle any guest complaints or issues - Develop and implement strategies to maximize hotel occupancy and revenue - Monitor and control hotel expenses to ensure profitability - Collaborate with the sales and marketing team to promote the hotel and attract new guests - Maintain high standards of cleanliness, safety, and hygiene throughout the hotel - Ensure compliance with all hotel policies, procedures, and regulations - Handle human resources functions such as hiring, training, scheduling, and performance evaluations
Requirements:
- Previous experience in a leadership role in the hospitality industry - Strong supervisory and management skills - Excellent communication and interpersonal skills - Ability to speak multiple languages is a plus - Knowledge of hotel operations and guest services - Familiarity with human resources practices and procedures - Strong problem-solving abilities and attention to detail - Ability to work under pressure and handle multiple tasks simultaneously
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Pay: £24,420.00-£44,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free flu jabs
- On-site parking
- Store discount
- UK visa sponsorship
Application question(s):
- If you are not British Citizen, please provide your current visa status and its expiry date.
- Besides English, please list other language you can speak?
Education:
- Bachelor's (preferred)
Experience:
- Hotel management: 3 years (preferred)
Work Location: In person
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