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A degree in business, engineering, economics, data analytics or a related field.
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5+ years in revenue operations, sales operations or commercial analytics, ideally in B2B SaaS or subscriptions.
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At least 3 years managing people, with a track record of leading, coaching and developing teams.
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Advanced Salesforce knowledge: reports, dashboards, data models and data governance.
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Hands-on experience with Clari, Outreach, Dialpad, Kombo, Sales Navigator or close equivalents.
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A working command of subscription sales metrics.
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Advanced Excel or Google Sheets, plus SQL or SOQL.
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Practical experience building with AI tools.
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Strong planning and priority-setting skills
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The ability to turn analysis into a clear story for senior management.
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Fluent English and Spanish.
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Own New Sales and Renewals forecasting, reporting current performance and the outlook for the next two quarters.
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Track and explain the core sales metrics: stage conversion, pipeline coverage, win rate, GRR, NRR and forecast accuracy.
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Build clear dashboards and presentations for senior management and the board.
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Own the end-to-end sales process and the renewals client journey, including stage gates, handovers and onboarding.
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Enforce pipeline hygiene and CRM data quality.
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Manage lead generation quality, measured by conversion to Closed Won.
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Drive the commercial tech stack: Salesforce, Clari, Outreach, Dialpad, Kombo and LinkedIn Sales Navigator.
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Build AI tools in Claude on top of our Salesforce, platform and product usage data, using MCP connectors.
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Lead, coach and develop a team of three: Sales Operations Analyst, Lead Generation lead and Salesforce Administrator.
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Salesforce Administrator or RevOps certification.
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Experience building AI tools on company data (MCP, APIs, agent workflows).
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Experience with lead scoring, routing and attribution models.
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Knowledge of Latin American markets or BNamericas' sectors.
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Portuguese.
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