Growth Software Developer - GTM

About the role

**Help redefine customer support for the AI era.**

Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought.

Botpress is the enterprise\-grade AI agent platform for customer support — built the other way around.

As the 3rd fastest\-growing B2B AI start\-up worldwide, we're displacing legacy platforms like Zendesk at scale — across industries, regions, and thousands of companies worldwide.

The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product\-led, capital\-efficient, and highly focused.

If you want to build the customer support platform for the AI era, we're looking for top talent to join us.

**About the Role**

We are building a dedicated product growth team, and we're hiring a Growth Engineer to operate as a full, self\-sufficient software engineer within it. Reporting to the Director of Product Growth, you'll work alongside our Product Manager and Product Designer on the highest\-leverage problems in the business — starting with onboarding, activation, and revenue conversion.

This is not a traditional engineering role. We act as a SWAT team: we go where the data takes us, we move fast, and we change direction without hesitation when the numbers tell us to. The code you write today may be replaced next sprint — and that should excite you, not bother you. Most engineering roles reward stability, depth, and long\-term ownership of a system; this one rewards speed, adaptability, and measurable business impact. You will own experiments end to end and be personally accountable for outcomes, not just outputs.

**Responsibilities**

* Build, ship, and iterate on onboarding flows, activation surfaces, and conversion experiments that directly impact sign\-up\-to\-paid rate * Design and run A/B and multivariate experiments, instrument them properly, and close the loop on what the data shows * Own experiments end to end — scoping, building, shipping, measuring — with personal accountability for outcomes * Build lightweight internal tools and growth infrastructure when they unblock the team * Contribute to anything that measurably moves a growth needle, regardless of where it sits in the product

**Requirements**

* 3 to 6 years of professional full\-stack development experience; our stack is TypeScript, React.js, Node.js, PostgreSQL, and AWS * Hands\-on experience building with AI technologies: LLMs, agents, embeddings, or AI\-powered product surfaces — you are not intimidated by rapidly evolving AI tooling and actively seek it out * Demonstrated comfort owning the full development cycle independently: scoping, building, shipping, and iterating without handholding * A genuine eye for clean, well\-crafted UI and UX — you don't need a designer next to you to produce something that feels right * Low ego about your own code: you build what serves the objective, not what you're proud of; rewrites and reversals are part of the job * Strong instincts for experimentation: you think in hypotheses, you instrument your work, and you let data drive the next decision * Proactive by default: you identify problems before they're handed to you and come with a proposed path forward * Clear, direct communication in English (French is an asset) — you'll be working in a small team where everyone needs full context, fast

**Benefits**

* Work with a talented and passionate team * 4 weeks of vacation * Paid sick and parental leave * Comprehensive health, dental, vision, travel, and life insurance * Funding for education and skills improvement * Fully\-stocked fridge and cupboard – we take snacks seriously * Your own desk – no 'hot\-desk'\-style sign\-up systems * A vibrant office community