Job Description:
Service Manager (Automotive)
Location: Goodyear, AZ
Pay Range: $65,000-70,000 annual base, an variable compensatio mplan
We’re hiring a Service Manager to lead our service department in —driving performance, improving workflow, and delivering an exceptional customer experience.
This is a hands-on leadership role where you’ll manage technicians, oversee daily operations, and take ownership of service results.
What You’ll Do
- Lead daily service operations, scheduling, and workflow
- Manage and develop Service Technicians
- Drive key metrics: service revenue, productivity, turnaround time, customer satisfaction
- Partner with Sales and Parts to support operations
- Oversee work orders, billing, and inventory
Systems & Tools
- Work within a Dealer Management System (DMS) (DealerTeam preferred)
- Use Excel and reporting tools to track performance and KPIs
- Maintain accurate scheduling, documentation, and service records
- Strong computer literacy and system discipline are essential for success.
What We’re Looking For
- 3+ years of automotive/service experience
- 2+ years leadership experience managing technicians
- Experience with DMS systems (required)
- Strong organization, communication, and multitasking skills
Why Join Us
- High-impact role with direct influence on store performance
- Strong leadership support
- Long-term growth opportunity
Benefits
- Base annual pay plus variable compensation plan
- Medical Insurance – Employer‑shared premium contributions
- Dental & Vision Coverage – Employee‑paid plans available
- Life Insurance – Employer‑paid basic life with optional voluntary life coverage
- 401(k) Retirement Plan – 100% employer match up to 5% of contributions
- Monday through Friday schedule, with daytime hours
- Paid Time Off (PTO) – Accrued vacation based on tenure & sick plan
- Paid Holidays – 9 observed holidays plus 1 floating holiday
- Corporate car rental discounted rates with approved partners
BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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