Key Responsibilities
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Handle day-to-day general maintenance requirements across Decks outlets.
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Attend to and coordinate resolution of issues related to electrical, plumbing,
carpentry, civil work, fixtures, equipment, and other outlet infrastructure.
- Conduct regular outlet visits to identify maintenance requirements and pending
issues.
- Coordinate with external vendors and technicians for timely resolution of
breakdowns and repairs.
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Ensure preventive maintenance activities are completed as per schedule.
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Maintain records of breakdowns, repairs, maintenance activities, and recurring
issues.
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Track maintenance complaints and ensure closure within defined TATs.
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Follow up with vendors for pending jobs, quotations, service visits, and issue
resolution.
- Support maintenance requirements for new outlet openings, renovations,
installations, and equipment setup.
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Identify recurring maintenance issues and recommend corrective measures.
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Ensure minimum disruption to outlet operations during maintenance activities.
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Support the Operations team with any other maintenance-related requirements.
Key Skills & Requirements
- 2–5 years of experience in general maintenance, facilities, engineering, or a similar
role.
- Experience in QSR, restaurants, cafés, hospitality, retail, or multi-location
businesses will be preferred.
- Basic knowledge of electrical, plumbing, carpentry, civil, HVAC, and general
maintenance.
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Strong vendor coordination and follow-up skills.
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Good troubleshooting and problem-solving abilities.
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Comfortable travelling across Mumbai outlets.
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Strong ownership and ability to independently manage maintenance issues.
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Good communication and coordination skills.
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Ability to work in a fast-paced, multi-outlet environment.
What Success Looks Like
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Timely closure of outlet maintenance issues.
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Minimum downtime due to maintenance-related breakdowns.
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Preventive maintenance completed as scheduled.
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Accurate maintenance and breakdown records.
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Effective vendor coordination and timely service delivery.
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Smooth functioning of outlet infrastructure and equipment