Warehouse Manager

Key Responsibilities

1. Warehouse Operations Management

• Oversee daily warehouse activities including receiving, storage, picking, packing, and dispatch.
• Ensure efficient utilization of warehouse space and equipment.
• Implement and maintain warehouse processes and SOPs.

2. Inventory Management

• Maintain accurate inventory records and conduct regular stock audits.
• Monitor stock levels and coordinate with procurement and sales teams.
• Investigate and resolve inventory discrepancies.

3. Team Leadership

• Supervise warehouse staff including supervisors, pickers, packers, and loaders.
• Assign tasks, monitor performance, and provide training when required.
• Ensure adherence to company policies and workplace discipline.

4. Logistics & Dispatch

• Coordinate inbound and outbound shipments.
• Work closely with logistics partners and transport vendors.
• Ensure timely order fulfillment and delivery.

5. Safety & Compliance

• Ensure compliance with health, safety, and warehouse regulations.
• Maintain proper documentation and safety procedures.
• Conduct safety training and enforce safe work practices.

6. Reporting & Documentation

• Prepare warehouse reports including stock reports, dispatch reports, and productivity metrics.
• Maintain documentation for audits and compliance.

Required Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field.
• 5–8 years of experience in warehouse or logistics operations.
• Minimum 2–3 years in a supervisory or managerial role.

Key Skills

• Inventory management and stock control
• Warehouse Management Systems (WMS)
• Team leadership and supervision
• Logistics and dispatch coordination
• Problem-solving and decision-making
• Strong organizational and communication skills

Preferred Skills

• Experience with ERP systems (SAP, Oracle, etc.)
• Knowledge of warehouse safety standards
• Process improvement and cost optimization experience

Key Performance Indicators (KPIs)

• Inventory accuracy
• Order fulfillment time
• Warehouse productivity
• Loss and damage control
• Team efficiency