Job Description
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Responsible for the entire scope of Restaurant Service and Bar operations
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Participating in setting up of targets and delivering the ways and means of achieving it in their shift.
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Provide services which are genuine and create memorable experiences to guests using the team under.
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To repeat business calls on important restaurant clients.
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To develop Restaurant sales through personal contacts.
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To improve upon existing Restaurant menus for tea, snacks, cocktails, formal sit
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down lunch.
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To conduct daily briefing to maintain standards laid down by the organization.
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To inspect tables layouts.
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Listen empathetically to Guest complaints and take appropriate action after
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consulting.
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To maintain proper supervision during service.
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Drive revenues through repeat business derived through the above.
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Provide proactive leadership based on the core values of the organization to the Food and Beverage Service team
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Ensure compliance with established standards of operations
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To organize, develop, operate and administer the department and its personnel as also
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To maintain the social functions history records and also to maintain records on prospective clients.
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To follow up on methods, systems and controls setup by the top management.
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Generate reports and maintain records as required by the MIS
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Responsible for the follow-up of daily sales report
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Auditing the stock, wastage and materials based on the weekly reports generated
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Responsible for the upkeep and maintenance of Restaurant Equipment and material
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Responsible for the liaison with all the departments concerned
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Coordinating with all the departments for the smooth functioning of the café
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Ensure the Hygiene of the Restaurant
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Note down order in proper sequence at the appropriate time, place order with kitchen
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as soon as possible.
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To organize and develop restaurant service personnel by constant motivation and
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training in order to provide satisfying working conditions to optimize Guest
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satisfaction. To allocate proper duties, shifts and weekly off s.
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To ensure smooth hand-over from one shift to another.
ADDITIONAL RESPONSIBILITIES
COMPETENCIES
- Result Oriented
- Knowledge of Buss
- Customer Focus
- Teamwork
- Adaptability
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