About the Role
We are looking for an experienced Flipkart & JioMart Account Manager to manage end-to end marketplace operations across Seller and Vendor platforms. The candidate will be responsible for driving sales growth, optimizing advertising performance, managing catalogs, inventory, purchase orders, account health, and leading a team of Category Managers.
Key Responsibilities
- Manage complete Flipkart Seller Hub and JioMart Seller accounts.
- Handle both Marketplace and Vendor business models, ensuring smooth daily operations.
- Optimize product listings using platform SEO best practices, including titles, attributes, keywords, and rich content.
- Create, manage, and optimize advertising campaigns to improve ROAS, ACOS, sales, and profitability.
- Monitor sales performance, conversion rate, traffic, and implement growth strategies. Manage catalog creation, listing updates, variation management, content corrections, and catalog issue resolution.
- Monitor FC-wise inventory, stock availability, ageing inventory, replenishment planning, and fulfillment performance.
- Read vendor stock reports, sales reports, inventory movement reports, and analyze demand trends.
- Coordinate with Vendor teams to ensure timely Purchase Orders (POs) for required categories and location-wise replenishment.
- Track fill rate, service level, stock availability, and minimize lost sales due to inventory shortages.
- Maintain marketplace account health by resolving violations, customer issues, and compliance-related matters.
- Coordinate with graphic design teams for creative content, brand store updates, banners, and product images.
- Prepare weekly and monthly sales, inventory, and advertising performance reports. Lead, mentor, and monitor a team of 2–4 Category Managers, assign targets, review performance, and provide training.
- Collaborate with warehouse, supply chain, finance, and marketing teams to achieve business goals.
Required Skills & Qualifications
- 5+ years of hands-on experience managing Flipkart, JioMart, or other leading marketplace accounts.
- Minimum 2+ years of experience in team management.
- Strong knowledge of Seller and Vendor portals.
- Hands-on experience with marketplace advertising, promotions, and campaign optimization.
- Strong knowledge of SEO, catalog management, and content optimization. Ability to analyze stock reports, inventory movement, sales trends, and vendor purchase orders.
- Good understanding of fulfillment models and warehouse inventory planning. Strong analytical, problem-solving, and decision-making skills.
- Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP/VLOOKUP, dashboards, reporting).
- Excellent communication and leadership skills.
- Experience in Kitchen & Home Appliances category will be an added advantage.
Key Performance Indicators (KPIs)
- Revenue and sales growth
- Marketplace advertising ROAS and ACOS improvement
- Organic keyword ranking and listing visibility
- Inventory availability and stock health
- Purchase Order (PO) fulfillment and inventory movement
- Catalog quality and issue resolution
- Account health and policy compliance
- Team productivity and target achievement
- Business growth across Flipkart & JioMart
Pay: ₹400,000.00 - ₹500,000.00 per year
Work Location: In person
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