Your Responsibilities
Front desk
- Covering the front desk during operation hours
- Be the first point of contact for staff enquiries and provide support
- Check and respond to the team’s shared inbox
- Greet and assist visitors, students, faculty, and staff in a professional and courteous manner
- Provide accurate information about university services, facilities, and events
- Point person for maintenance, mailing, shipping, supplies, external services, events and equipment
- Building a good working knowledge of all departments across the campus to ensure good communication levels between the members of the community/guests to provide a smooth and efficient service.
- Verifying access for all students, guests and staff onto the premises as per Campus rules, ensuring there is strictly no breach of security policies or procedures.
- Assisting and managing contractors and deliveries by communicating with the relevant staff and ensuring assistance where necessary.
- Maintaining a high standard in personal appearance and demeanor.
Administration
- Working on campus tasks together with the Campus Manager and the rest of the team and actively improve the operational aspect of the team and campus
- Providing general administrative support to staff, senior management and academics, as required.
- Assisting with moving and arranging furniture setup in classrooms, offices and common rooms when needed, e.g. for events or move supply deliveries
Your profile
Education: Bachelor degree or equivalent vocational qualification.
- Customer service experience
- Effective verbal and written communication skills
- Strong team player and ability to work with minimal supervision
- Good time management skills
- Good organizational skills
- Being pro-active and taking the initiative
- Reliable
- Good working knowledge of Microsoft 365
- Fluency in English
- German Language B1
- Experience of communicating information and ideas verbally and in writing so that others will understand.
- Experience of working in an administrative/reception/customer- facing role.
Desirable
- Knowledge of Canva
- German Language C1
- Experience of working in a fast-paced environment.
- Experience of organizing events / workshops
Why us?
- An international environment with a multicultural audience and a meaningful social impact
- Support in achieving your professional goals and development
- Extensive training to equip you with the knowledge and skills needed to excel
- Work in a young, dynamic and positive culture that fosters collaboration
- Be at the forefront of an exciting educational opportunity, leading the way forward and growing with BSBI
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