Business Development Director

We are seeking an experienced and results-driven Business Development Director to lead the company's business growth, market expansion, and client acquisition.

The successful candidate will be responsible for developing and executing strategic business development plans, identifying new market opportunities, building relationships with key decision-makers, and securing high-value outsourcing partnerships. This role requires a strong understanding of the BPO landscape, proven experience in enterprise sales, and the ability to drive revenue growth through strategic client engagement and consultative selling.

The ideal candidate has an established network of industry contacts, experience handling complex sales cycles, and a successful track record of winning outsourcing contracts across local and international markets.

KEY RESPONSIBILITIES

Business Growth & Strategy

• Develop and execute business development strategies to achieve revenue, profitability, and market expansion targets.
• Identify new business opportunities across local and international markets, particularly in the US, Australia, UK, and other key outsourcing destinations.
• Drive market penetration through strategic prospecting, industry research, networking, and competitive analysis.
• Establish annual business development plans, revenue forecasts, and sales performance targets.
• Identify opportunities to expand the company's service offerings and strengthen its market positioning.

Client Acquisition & Relationship Management

• Lead end-to-end business development activities, from lead generation and prospecting to negotiations, contract signing, and client onboarding.
• Build and maintain relationships with C-level executives, business owners, procurement leaders, and key decision-makers.
• Identify client requirements and develop tailored outsourcing solutions aligned with their business objectives.
• Lead client presentations, business reviews, solution discussions, and commercial negotiations.
• Develop long-term strategic partnerships to drive account growth, retention, and recurring revenue.

Sales Leadership & Pipeline Management

• Lead, mentor, and manage the business development team to achieve individual and organizational targets.
• Establish sales KPIs, monitor pipeline performance, and ensure consistent sales activity and conversion rates.
• Oversee CRM utilization, sales forecasting, opportunity tracking, and business development reporting.
• Collaborate with internal teams to develop proposals, pricing models, service agreements, and commercial presentations.
• Drive accountability and ensure effective execution of the sales strategy.

QUALIFICATIONS

• Bachelor's degree in Business Administration, Marketing, Management, or a related field.
• At least 8–10 years of experience in Business Development, Enterprise Sales, or Commercial Management, preferably within the BPO, outsourcing, staffing, or IT services industry.
• At least 3–5 years of experience in a senior leadership or director-level capacity.
• Proven track record of acquiring new clients, closing high-value deals, and achieving revenue targets.
• Strong understanding of BPO services, outsourcing models, offshore delivery, staff augmentation, and managed services.
• Experience managing international accounts and engaging with overseas clients, particularly in the US, UK, and Australian markets.
• Established professional network and ability to engage senior-level decision-makers.
• Strong commercial acumen, negotiation, presentation, and stakeholder management skills.
• Experience managing sales pipelines, forecasting, CRM platforms, and business development teams.

KEY COMPETENCIES

• Strategic Business Development
• BPO and Outsourcing Sales
• Enterprise Client Acquisition
• Revenue Growth and Market Expansion
• Consultative Selling
• Commercial Negotiation
• C-Level Stakeholder Engagement
• Strategic Partnership Development
• Sales Pipeline and Forecast Management
• Team Leadership and Performance Management

PERFORMANCE EXPECTATIONS

• Achieve annual revenue and new business acquisition targets.
• Consistently generate and convert qualified sales opportunities.
• Secure new outsourcing contracts and strategic client partnerships.
• Expand the company's presence in target international markets.
• Maintain a healthy and predictable sales pipeline.
• Drive sustainable revenue growth and long-term client relationships.

Pay: Php200,000.00 - Php250,000.00 per month

Work Location: Hybrid remote in Makati

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