West Malling, Kent
Join Cabot Credit Management as a Senior Insight Analyst and help turn data into meaningful business outcomes. In this role, you'll lead complex analysis across designated asset portfolios, using insights to drive performance, improve customer journeys and support strategic decisions. Working alongside the Insight Manager and stakeholders from across the business, you'll act as a trusted expert, delivering high-quality analysis and recommendations that create real impact. You'll also support the development of fellow analysts, helping to build capability and champion best practice across the Insight function.
What you can expect as an Senior Insight Analyst:
- Salary of up to £45,000
- Permanent role
- Hybrid Office role from either our Kings Hill or Worthing office
Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.
Key responsibilities include:
- Lead analytical projects that identify the drivers of business and portfolio performance, delivering actionable insights and recommendations.
- Extract, manipulate and analyse data using SQL, Python and Excel to support strategic and operational decision-making.
- Support and evaluate test-and-learn initiatives, measuring outcomes against agreed performance indicators.
- Develop and enhance reporting and dashboards to monitor portfolio performance, customer behaviour and process effectiveness.
- Act as a subject matter expert in customer behaviour, operational analysis and business performance insights.
- Ensure the accuracy and quality of analysis through robust validation, quality assurance and peer review.
- Collaborate with stakeholders across the business to deliver insight-led improvements and embed data-driven decision making.
- Monitor and evaluate the impact of business recommendations and implemented changes.
- Contribute to the development of advanced analytical tools and techniques to enhance understanding of customer behaviour, engagement, affordability and propensity to pay.
- Plan and manage analytical projects effectively, ensuring priorities and deadlines are met
.We are looking for someone with:
- Proven analytical experience, ideally within an insight, analytics or data-focused role.
- Knowledge of statistical analysis and the ability to translate data into meaningful business insights.
- Experience with analytical and data manipulation tools, such as Python or SQL.
- Highly numerate, with strong analytical and problem-solving skills.
- A curious and investigative mindset, with a passion for understanding data and uncovering opportunities.
- Strong attention to detail and a commitment to producing accurate, high-quality work.
- Self-motivated and organised, with the ability to manage priorities and deliver to deadlines.
- Excellent communication skills, with the ability to explain complex analytical findings to a non-technical audience.
- Resilient and proactive, with a solution-focused approach to overcoming challenges.
What happens next?
If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!
Working for Cabot:
You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.
Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.
At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.
We are people helping people
At Cabot, we’re people helping people. Supporting customers, empowering colleagues, and making the effort to be invovled in the communities we work in.
Our Total Rewards Package for All Round Wellbeing
We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.
- Holistic Wellness
Colleague Wellness - We're focused on your wellbeing and that means supporting you across all elements of it. This comes from our company sponsored team building events, on site events to form bonds with colleagues, Mental Health First Aid support, Webinars, Employee Assistance Program and more!
- Healthcare
Healthcare - Take advantage of our healthcare options to help you stay well... Gym discounts, Eye Tests and discount offers on glasses, our Employee Assistance Programme and more.
- Perks
Perks - Our Colleague Discount Programme includes Transport, Retail discounts and much more.
- Career Path & Development
Career Progression comes from the fact we invest in our people's skills and ability. We support your individual development, offering regular training to ensure you have the best tools and knowledge for the job. We want to help you be ready for your next career move with us.
- Awards & Recognition
Awards & Recognition - We will always recognise our people's contribution to what we achieve every day. That might be an informal on the spot reward or thank you or part of the formal awards and recognition we run throughout the year such as star of the month and our global President's Club.
- Pay & Bonuses
Pay & Bonuses - Earn a competitive salary, with the opportunity to participate in fun team building incentives!
Our Values In Action
At Cabot, we care about making a meaningful impact on our people, our customers, and our communities. We believe diversity in all its forms brings different thinking styles and perspectives. That builds our creativity and ability to find a better way. It also enables us to understand the different communities that make up our society. The more we understand, the easier it is to deliver the right outcomes for our customers.
Inclusive Workplace
We are striving to be an inclusive and progressive organisation where everyone feels comfortable and enabled to be themselves at work. We value the diversity of thought that different backgrounds and cultures can bring as it makes us stronger. The more we understand each other, the easier it is to deliver the right outcomes for our consumers and to support each other. Prioritising inclusion and belonging improves collaboration and enhances people’s wellbeing; both of which are essential parts of supporting our colleagues, and in turn our business, to succeed.
Giving Back To Our Community
We give back by volunteering, and charity work, trying to make a positive impact on the communities, where we live and work and we are proud to do so.
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