Service Center
CSCS TXEssential Job Duties:
- Bring on new retail business to the Protech organization through a structured consultative sales approach.
- Provides assistance to new customers for account set up and training support required to maximize sales, profits, productivity and customer satisfaction
- Develops and maintains productive, long-term client relationships through visitation, phone calls, letters, and corporate support materials
- Serves as an advisor for existing clients, consulting in current products , industry updates and determine individual client needs
- Work closely with customers to increase and/or maintain monthly volume targets as well as monitor service, delivery and performance
- Work with operational counterparts to ensure customer satisfaction, meeting of commitments and eventual hand off of account management responsibilities
- Acts as liaison between accounts, company staff, and Accounts Receivable department to build and maintain healthy financial relationships
- Use customer feedback to recommend modifications to products and/or services
Skill/Requirements:
- Minimum 2 to 4 years sales, account management or similar experience
- High school diploma or equivalent required. Associate or Bachelor's degree preferred.
- Excellent interpersonal and written/verbal communication skills
- Solid organizational and follow up skills
- Demonstrated ability to attain high levels of internal and external customer satisfaction
- Entrepreneurial spirit – finding creative ways to accomplish the company goals within set parameters.
- A valid Driver’s license is required
- Availability to travel up to 50%
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
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