Band 4
Main area Medical Technology Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week Job ref 396-8215347-DE-DK Site Kingston Hospital Town Kingston upon Thames
Salary
£33,262 - £36,027 pa pro-rata incl HCAS (outer london) Salary period Yearly Closing 07/09/2026 23:59
Home, community, hospital
Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.
We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.
Our Trust values
These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.
- Compassionate: We provide care with kindness, understanding, and empathy for all.
- Inclusive: We embrace diversity and respect the unique contributions of every individual.
- Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
- Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job overview
The Capital and Connectivity Support Officer provides administrative and coordination support across the DDaT capital programme and medical device connectivity projects. The postholder will support digital and medical device capital schemes through maintaining accurate documentation and trackers, raising purchase orders, monitoring progress, and coordinating with clinical teams, DDaT colleagues, Clinical Engineering, suppliers and other stakeholders.
The postholder will also support medical device connectivity projects by maintaining project records, coordinating meetings and communications, following up agreed actions and dependencies, and escalating delays, unresolved issues or technical matters to the Medical Device Capital and Connectivity Manager or relevant technical lead.
The postholder will support the development and maintenance of Standard Operating Procedures (SOPs), including document control, version tracking and timely review, and contribute to the implementation and maintenance of the department’s Quality Management System (QMS) in alignment with ISO 9001 standards. The role will also support routine departmental KPI and DDaT capital programme reporting using agreed information and templates.
Main duties of the job
Administrative, Capital and Connectivity Support
-
Provide a friendly and professional administrative service and act as a point of contact for the DDaT capital programme and medical device connectivity projects.
-
Coordinate and prioritise incoming requests, working with relevant teams to support agreed workloads, actions and deadlines.
Database and Documentation Administration
- Maintain accurate records and documentation within appropriate digital systems, capital programme and connectivity project trackers, in line with departmental standards.
- Support the registration and documentation of digital and medical device capital schemes within the appropriate departmental records and trackers.
Contract, Procurement and Supplier Coordination
- Manage purchase orders and invoices for approved digital and medical device capital schemes, ensuring accuracy, compliance with procurement policies, and prompt resolution of routine queries. Maintain up-to-date expenditure, order and delivery records and support routine financial monitoring, escalating discrepancies or complex issues to the Medical Device Capital and Connectivity Manager.
DDaT Capital Programme Support
-
Provide administrative support for the DDaT capital programme, including digital and medical device capital schemes.
-
Monitor order and delivery progress, escalating delays and outstanding actions in a timely manner.
Working for our organisation
Department Philosophy
The Kingston and Richmond NHS FT Digital, Data, and Technology team operates with a clear philosophy centred around improving patient care through innovation, collaboration, and efficiency. By harnessing the power of digital tools, data insights, and health and care technology, the team strives to create a seamless, patient-centred experience. We prioritize continuous learning and adaptability, ensuring that all technological solutions are not only secure and reliable but also aligned with the evolving needs of both staff and patients. Emphasising collaboration across clinical, operational and strategic teams and with external partners, the team works to foster a culture of digital transformation, where data-driven decisions enhance outcomes, streamline operations, and support the delivery of high-quality, accessible healthcare services. We support career development and strive to have diverse and energetic teams that reflect and are motivated to serve our communities. Above and beyond living our Trust values, we also seek to be respectful, curious, empathetic, professional and responsive.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification
Person specification
Qualifications
Essential criteria
- GCSEs (or equivalent) including English and Maths
- Relevant administrative qualification or equivalent experience
Desirable criteria
- Business Administration qualification
Experience
Essential criteria
- Experience in an administrative role
- Experience using Microsoft Office (Word, Excel and Outlook)
- Experience maintaining records and documents
Desirable criteria
- Experience supporting projects or procurement
Knowledge
Essential criteria
- Good understanding of office administration
- Understanding of confidentiality
Desirable criteria
- Knowledge of NHS or medical device services
Skills
Essential criteria
- Good organisational & communication skills
- Able to prioritise workload
- Good attention to detail
Desirable criteria
- Good Microsoft Office skills, including Excel, PowerPoint, Word and Outlook
Personal Qualities
Essential criteria
- Reliable and professional
- Able to work independently and as part of a team
- Flexible and willing to learn
We support the NHS Flex for the Future pledge
We welcome conversations about flexible working from day one, including options such as adjusted hours, compressed hours and other arrangements. If flexibility matters to you, please talk to us - we’ll be happy to explore what’s possible for the role and the service.
Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: krft.askrecruitment@nhs.net
Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.
Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.
Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.
References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.
Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.
Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.
Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.
Application numbers
This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.
Further details / informal visits contact
Name Roya Amirian Job title Medical Device Capital and Connectivity Manager Email address roya.amirian@nhs.net Telephone number 0208 934 2392