← All jobs
captivateiq

Senior Customer Success Manager, Sales Planning

Austin, TexasOn-siteSeniorvia lever
customer successsales planningenterpriseimplementationcross-functional

Don't apply into the void.

Most applications for this captivateiq role vanish into an ATS. With jobfinder-ai, your agent finds the actual hiring manager or founder behind this opening and sends a tailored email from your own inbox — so a real person reads your pitch and replies. We then follow up until you land on the calendar.

Reach the decision-maker — $5

We're looking for a strategic, Sales Planning-savvy Senior CSM to serve as the trusted advisor and outcomes driver for customers adopting CIQ Planning. As the founding Sales Planning CSM, you'll own the CIQ Planning post-sales lifecycle end-to-end — from implementation through go-live, to ongoing adoption, expansion, and reference ability. You'll combine deep Sales Planning domain expertise with classic Enterprise CSM skills to help customers design, launch, and scale Planning in a way that drives real revenue and operational outcomes. You'll work cross-functionally with Sales, Product, Professional Services, Support, and CX to define what "great" Planning success looks like, build the methodology others will follow, and turn customer results into roadmap input and revenue impact.

Set this role as a target and your agent does the sourcing, finds the verified email, writes the pitch, and follows up — on autopilot.

Start your hunt