Key Responsibilities
- Support implementation and maintenance of ISO management systems and business excellence frameworks across the organization.
- Drive continuous improvement projects using structured problem-solving methodologies.
- Analyze business and operational data using Power BI and other digital tools to generate actionable insights.
- Develop dashboards, reports, and performance metrics for management review.
- Coordinate and work closely with Cross Functional Teams (CFTs) to execute improvement initiatives and achieve organizational objectives.
- Facilitate process mapping, root cause analysis, and corrective/preventive action implementation.
- Promote digitalization and automation initiatives to improve productivity and operational efficiency.
- Monitor key performance indicators (KPIs) and identify areas for process improvement.
- Prepare management presentations, reports, and documentation using MS Office applications.
- Participate in internal audits, compliance reviews, and improvement assessments.
- Encourage a culture of innovation, accountability, and operational excellence across departments.
- Support leadership in strategic business excellence initiatives and change management activities.
- Prepare the MIS data for BEX function and extracting the valuable insights or gaps from data.
Required Qualifications
Education
- Bachelor's degree in engineering / Masters in TQM
Experience
- 2-5 years of experience in Business Excellence, Continuous Improvement, Quality Systems, Operational Excellence, or a related function.
Required Skills & Competencies
Technical Skills
- Good knowledge of ISO Standards and Integrated Management System Frameworks.
- Proficiency in Power BI for data visualization and reporting.
- Exposure to digital transformation tools and process automation initiatives.
- Strong command over MS Office tools (Excel, PowerPoint, Word).
- Knowledge of process improvement and quality management methodologies.
Behavioral Competencies
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving attitude.
- Innovative mindset with a focus on continuous improvement.
- Ability to manage and collaborate effectively with Cross Functional Teams (CFTs).
- Leadership qualities with the ability to influence and drive change.
- Strong organizational and project coordination skills.
- Result-oriented and self-driven approach.
Preferred Qualifications
- Lead Auditor Certification ISO 9001,14000 &45001 standards, certification in Lean or Operational Excellence.
- Experience in dashboard development and business analytics.
- Exposure to manufacturing or industrial operations.
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