Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Spares planning for Dealers & Audit on Regular basis Meeting with Distributors & Sub dealers on Monthly basis Reconciliation of Dealer account at service end. Maintaining service Call and evaluating TAT for all Dealers daily basis & improvement plan. Resolving Customers problems and improve customer service. Should have technical Knowledge on RAC & VRF , Techn…
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